Director of Special Victims Services

Job Type

Full Time




9 Johnsons Lane
New City
United States


Posting Date:  September 16, 2018

Position Title: Director of Special Victims Services

Classification: Exempt Status

Reports to:       Senior Director of Therapeutic and Support Services

Start Date:        ASAP


Center for Safety & Change is currently seeking a full-time Director of Special Victims Services to oversee all programs serving sexual trauma, human trafficking, and comprehensive crime victims/survivors. This is both a management and direct service position that requires supervisory experience coupled with an understanding of victim and systems advocacy in order to advance programs that help victims access justice and safety. This position requires the ability to work flexible hours, including some evenings, weekends, and early morning hours as needed. This position will be based primarily out of the Center’s main office in New City, though occasional or regular work at off-site locations may be required. Center for Safety & Change is a not for profit, equal opportunity employer committed to a diverse, multi-cultural work environment. All are encouraged to apply.

Some responsibilities include but are not limited to:

  • Supervise and manage Sexual Trauma Services, Comprehensive Crime Victims Services, Special Victims Center, and Anti-Human Trafficking Services. Ensure proper training and on-boarding of all new department staff.
  • Oversee the coordination of training and support program for volunteer rape crisis counselor/advocates. This includes scheduling and planning the curriculum for the 35 hour direct service training; recruiting and screening potential volunteers; and ongoing supervision and retention of all rape crisis volunteers.
  • Partner with agency administration in the strategic growth of the department. Continuously develop and revise program procedures/protocols, forms, and training materials.
  • Monitor client outcomes and ensure completion of all necessary statistical records and reports for the organization and funders. Work with Grant Manager and agency administration on reporting and grant writing for department’s programs.
  • Provide direct client services to small caseload, including short term therapy, counseling, accompaniment, advocacy, and support groups to rape, sexual assault, incest, human trafficking survivors, and survivors of other crimes and their family members.
  • Assist victims/survivors in accessing and completing New York State Office of Victims Services (OVS) crime victim compensation applications.
  • Work collaboratively with other agency directors and departments to ensure that quality and timely services are provided to victims.  
  • Demonstrate leadership and collaboration with external partners/stakeholders, including but not limited to the Rockland County District Attorney’s Office, Montefiore Nyack and Good Samaritan Hospitals, the courts, law enforcement, probation, and other service providers.
  • Manage on-call scheduling for volunteer rape crisis counselors, SAFE nurses, and Special Victims department staff; provide on-call support to direct reports and other staff as needed.
  • Attend agency Directors’ meetings and other meetings related to overall management of special victims programs and agency; represent agency at external meetings and events as needed.
  • Provide trainings and presentations to agency staff/volunteers and to external audiences.
  • Coordinate community events related to special victims focus areas, including National Crime Victims’ Rights Week event in early April and events for Human Trafficking and Sexual Assault Awareness months (January and April, respectively).
  • Provide timely responses to correspondence.
  • Attend trainings on domestic violence, sexual assault, human trafficking and other crimes.
  • Perform other duties as assigned by supervisor. 


Salary: Mid-high 60’s

Benefits Include:

Employer contribution towards employee Health Insurance, 30 Paid Time Off Days (PTO) and 11 Holidays.

Level of Language Proficiency

Position Requirements:

  • Master’s degree in Counseling, Psychology, Social Work, Mental Health Counseling or related field (NYS clinical license obtained or in progress), plus 3+ years of experience within the criminal justice system/working with victims of crime in a multidisciplinary setting or related field preferred.
  • Minimum of three (3) years supervisory/management experience.
  • Must have demonstrated leadership and organizational skills.
  • Possess strong communication skills (both oral and written).
  • Ability to work collaboratively in a fast paced, crisis oriented environment: assess priorities, take initiative, handle multiple assignments and meet deadlines.
  • Requires flexible hours including some early mornings, evenings, and weekends.
  • Requires on-call status for response to staff and volunteers during non-business hours
  • Ability to lift up to 50 pounds, navigate stairs, and periods of sitting, standing and walking required.
  • Bilingual Spanish/English preferred but not required.
  • Valid driver’s license and reliable transportation a must.

Professional Level

None specified

Minimum Education Required

Master's degree

How To Apply

NO PHONE CALLS PLEASE. Applicants may email, mail, or fax resume with cover letter stating why you are interested in this position with salary requirements to:

Subject line must read: Director of Special Victims Services


Mail: Center for Safety & Change, 9 Johnsons Lane New City, NY 10956

Fax: (845) 634-3396