The Breastfeeding and Lactation Educator is accountable directly to the Perinatal Services Program Manager. Candidate provides breastfeeding information, education, support, and counseling to pregnant and breastfeeding mothers with the goal of increasing breastfeeding duration rates at the three- and six-month period. Candidate conducts outreach around breastfeeding services and the benefits of breastfeeding. This is a full-time position.
Highlighted Duties and Responsibilities:
- Attempts to provide breastfeeding information and support to 100% of prenatal and postpartum patients including but not limited to the following topics: explaining the benefits of breastfeeding, getting a good start with breastfeeding, overcoming common barriers, and addressing breastfeeding problems.
- Conducts home and/or hospital breastfeeding visits as determined by midwives, providers, and Perinatal Services Program Manager
- Provides phone triage of breastfeeding concerns, responding within 2 hours while on duty and other follow up as necessary.
- Conducts follow-up assessments of breastfeeding mothers at scheduled intervals as Health and documents them in the patient’s electronic health record.
- Ensures patient safety by following COH policies for contacting Child and Family Services Administration, Adult Protective Services, Mobile Crisis, and/or 911 when appropriate. Creates patient safety contracts as appropriate
- Organizes educational activities at Community of Hope health centers as determined by Maternal Child Health Leadership and the midwifery team and ensures that we are have activities for World Breastfeeding Week.
- Completes and locks all progress notes within 2 business days after patient visit.
- Responds to requests and actions from the billing department within 5 business days
- Documents all patient encounters, including face to face, telephone, and electronic communications, in the medical record within 2 business days of meeting with patient
- Uses all mandatory, structured fields as required in eClincal Works electronic health records system.
- Communicates regularly with community organizations around referring pregnant moms interested in breastfeeding or seeking prenatal care
- Performs other duties as requested by supervisor
- High School Diploma/GED required; The Lactation Consultant must be currently certified as an IBCLC by the International Board of Lactation Consultant Examiners (IBLCE) with at least 2 years of clinical Lactation experience preferred
- Knowledge of pharmaceuticals and the effects on lactation for patients and newborns, and the ability to identify the appropriate route and dosing, desired effects, complications of use, and recognition of adverse reactions
- Highly specialized skills and abilities regarding assessment, intervention based on patient history and assessment, initiation and modification of complex situations and related therapies.
- Ability to provide information with consideration of mental, emotional, cultural, social, and physical needs of the patient and family
- Ability to work with minimal supervision and make independent decisions that reflect best practices.
- Ability to express enthusiasm about breastfeeding and a desire to help mothers enjoy a positive experience.
- Willingness and ability to make home visits and hospital visits and work some evenings and weekends as needed required
- Ability to travel to other sites, patient homes, hospitals, and to community engagements required.
- Commitment and ability to work with under-resourced populations
- Strong interpersonal skills