PART TIME SNAP HOTLINE COUNSELOR

Job Type

Part Time

Salary

Details: $14.00 per hour; approximately 20 hours per week

Published

06/12/2018

Start Date

07/16/2018

Application Deadline

07/02/2018

Address

Philadelphia
PA
United States

Description

Position Overview

The Coalition Against Hunger has an opening for a part time Hotline Counselor who will respond to calls concerning food stamp eligibility and applications, and food resources. This is a part time position, reporting to the Operations Manager.


Scope of Work

  • Prescreens individuals who call the Coalition’s Hotline using electronic screening materials to determine eligibility and benefit amount
  • Completes online COMPASS application for benefits
  • Provides accurate information to clients regarding the application process
  • Provides appropriate agency referrals for emergency food and resources as needed
  • Occasionally will conduct community outreach with Program Manager
  • Provides staff support for the annual Walk Against Hunger, and other agency activities as needed


Key Qualifications


Fluency in Spanish is a big plus. At least two years of college. Must have excellent communication skills and be comfortable working in a non-profit setting. Must have strong computer skills and be comfortable working with an electronic client management database. Must be self-motivated, self-directed, and detail-oriented. Must be able to work with individuals of diverse racial, socio-economic, age, and religious backgrounds. Basic knowledge of public benefits programs, such as SNAP, a plus.

Benefits

This position is not eligible for employee health benefits, but does include five accrued paid vacation and eight accrued paid sick days annually.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

lwall@hungercoalition.org
http://www.hungercoalition.org

Please send resume to: Executive Director at LWall@hungercoalition.org


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