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Receptionist & Front Desk Manager

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Reception & Front Desk Manager: October 2021

The Promise of Justice Initiative (PJI) is a New Orleans based nonprofit that works to create positive change for people in the criminal justice system at the intersection of direct services, impact litigation, and community engagement. We believe in a world where our justice system values each person; a world where the system supports rehabilitation, and a world where we approach justice with a lens of healing and restoration for those who are harmed. This world will be safer and more secure for all people.

PJI is seeking an in-office Reception & Front Desk Manager to assist with call intake, mail operations, office meeting and conference room management, and other administrative tasks requested by CAP/PJI’s Office Manager. Our Reception & Front Desk Manager is the first face or voice people interact with at our office, and some people who call are in dire need. We depend on our receptionist/front desk manager to be warm, helpful, and empathetic while they maintain the utmost professionalism, organization, and timeliness in dealing with incoming phone traffic and people who come to our office.

Essential Qualifications

  • Experience answering and transferring high traffic phone calls;
  • Maintain professionalism at all times as the first person people meet at the building;
  • Excellent time management and organization skills;
  • High quality customer service skills & patience;
  • Dedication to Equality and Anti-Racism;
  • Proficiency in Office Word, Excel, Google Sheets, Slack, and Outlook.


Desirable qualifications, but not essential

  • Experience/training/demonstrated interest in the legal field
  • Proficiency with other languages a plus, particularly Spanish or Vietnamese


Compensation

Commensurate with experience and whether the candidate is available full time or part time. Salary range FT: $40,000-$45,000. Part Time Hourly rate: $18.00/hour.



How to Apply

Please email a cover letter, resume, and three references to:


Zain Tewalthomas

Director of Operations

Zaint@defendla.org


Applications will be considered on a rolling basis through October 31, 2021.

PJI is committed to the principle of equal employment opportunity for all employees. All employment decisions at PJI are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, past or present military service, history of incarceration, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. PJI will not tolerate discrimination or harassment based on any of these characteristics. PJI encourages applicants of all ages, and does not discriminate based against formerly incarcerated individuals.

Reception & Front Desk Manager: October 2021

The Promise of Justice Initiative (PJI) is a New Orleans based nonprofit that works to create positive change for people in the criminal justice system at the intersection of direct services…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 1, 2021
  • Application Deadline
    October 31, 2021

Compensation

USD 40,000 - USD 45,000

Benefits

Generous benefits package, including full insurance and 401k.

Generous benefits package, including full insurance and 401k.

Level of Language Proficiency

Proficiency with other languages a plus, though not required, particularly Spanish or Vietnamese


Proficiency with other languages a plus, though not required, particularly Spanish or Vietnamese


Location

On-site
1024 Elysian Fields Ave, New Orleans, LA 70116, USA

How to Apply

How to Apply

Please email a cover letter, resume, and three references to:


Zain Tewalthomas

Director of Operations

Zaint@defendla.org


Applications will be considered on a rolling basis through October 31, 2021. 


How to Apply

Please email a cover letter, resume, and three references to:


Zain Tewalthomas

Director of Operations

Zaint@defendla.org


Applications will be considered on a rolling…

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