School Administrator (Boston Studio)

Job Type

Full Time




19 Clarendon Street
United States


The School Administrator for the Boston Studio provides essential support to Boston Ballet’s daily operations, administration and customer service for its educational programming. Boston Ballet serves a diverse and inclusive population across three school locations (Boston, Newton and the North Shore town of Marblehead). As an integral part of the School’s administration, he/she reports to the Operations Manager and works closely with School Principals and leadership.


He/she will act as a point of contact for faculty, staff, and customers during Boston Ballet School (BBS) classes. He/she will maintain a positive, comfortable environment in the studio and communicate regularly to the studio managers. He/she will develop and maintain positive relations with parents and students and assist the BBS team in enrolling and retaining prospective and existing customers.


The School Administrator works Tuesday-Saturday with some evening work required. This position is considered non-exempt.



  • Studio Administration:
  • Fosters positive relationships with existing and prospective education families. Provides ongoing support for customers; responds to their questions and needs by phone, email and in-person.
  • Maintains student attendance records, including attendance book upkeep, recording absences, scheduling make-up classes and submitting monthly attendance reports
  • Prepares, schedules and follows-up with prospective customers on audition/ registration results
  • Assists with the collection and recording of class tuition, administers adult open classes and other related transactions
  • Oversees BBS Birthday Party Program in coordination with Newton and North Shore Studio School Administrators
  • Trains part-time Studio Administrators and maintains Studio Administrator schedules
  • Covers studio administrators’ schedules where and when necessary
  • Daily Operations:
  • Handles office management needs including ordering office supplies, maintaining collateral materials, bulletin boards and office machines (copiers, printers) 
  • Collaborates with other departments regarding IT and facility maintenance 
  • Supports all BBS programmatic events (Open Houses, Parent Observation Week, Spring Performances, etc.) and other BB programs, events and activities as requested
  • Administrative Support:
  • Supports Directors with Executive/ Board relations, including preparing for quarterly BBS Committee meetings
  • Assists with internal school-wide operational communications
  • Creates and deploys communications to school families
  • Assists with social media content creation for BBS social media channels
  • Oversees monthly financial tracking and reconciliation
  • Facilitates bi-weekly payroll processes
  • Assists in preparation of school wide meetings
  • Coordinates year-round Wellness Clinics
  • Attends weekly BBS team meetings and Institutional meetings as School representative
  • Other job-related assignments as required

The successful candidate will be highly organized, proactive and demonstrate a positive, helpful attitude at all times in order to support the BBS team and maintain smooth operations in a busy work environment. He/she will possess excellent communication skills (written and verbal) and be able to manage multiple priorities, while maintaining a professional demeanor. Must enjoy working with students and parents in an educational environment.

  • Bachelor’s degree in arts management, education or related field, plus one year of professional work experience
  • Proficient in Microsoft Office, experience with Tessitura a plus
  • Enthusiastic about arts/dance education and sensitivity and caring attitude toward children
  • Ability to proactively support and assist various job functions and work as a member of a team

Boston Ballet is an Equal Employment Opportunity Employer


  • Health and Dental Insurance
  • Flexible Spending Accounts
  • Short-Term Disability
  • Life Insurance and AD&D
  • 403(b) Retirement Savings Plan
  • Commuter Choice Benefit Plan
  • Paid Time Off – Holidays, Vacation Days, Personal Days, and Sick Days
  • Free adult dance classes
  • Complimentary tickets to Boston Ballet performances


Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

To apply for this position, please send a resume and cover letter to IMPORTANT – PLEASE INCLUDE THE NAME OF THE POSITION FOR WHICH YOU ARE APPLYING IN THE SUBJECT LINE OF YOUR E-MAIL. No phone calls please.