School Case Manager

Posted by
Green Dot Public Schools
Los Angeles, CA
Published 13 days ago

School Case Manager

Reports to: Student Services Programs Manager

Classification: Full-time, 210 work-days

Start Date: August 9, 2021                         

Location: Ánimo Legacy Charter Middle School


Green Dot Public Schools California is a non-profit network of public charter schools helping to transform the public education system so that ALL students graduate prepared for college, leadership, and life. Our schools are founded on an unwavering belief in the potential of all students, and there are four key elements to our school model that help us unlock the inherent potential in every student we serve: quality teaching and instruction, a college-going culture, a focus on fostering leadership and life skills, and a focus on eliminating barriers to learning. We have 19 schools and over 11,000 students across Los Angeles. Our schools are located in some of the most underserved communities that have been denied access to high-quality educational opportunities, and we seek to prove that it is possible to close the access and opportunity gap that exists between low-income students and their more affluent peers.

What differentiates Green Dot California is our intense focus on truly serving ALL students, our collaboration with reform-minded unions, our work focused on large-scale turnarounds of schools formerly run by the districts, and our ability to take on the toughest challenges with the same public funding received by traditional district schools but accomplishing very different results. Green Dot California’s results are undeniable. Nine of our high schools have been ranked among the top schools in the country. We have three California Distinguished schools and 3 California Gold Ribbon schools, and several of our schools have been recipients of the CORE Districts’ Academic Growth Awards, which honor schools having the greatest impact on student achievement. Additionally, Green Dot’s first turnaround, Alain LeRoy Locke College Preparatory Academy, was named Charter School of the Year by the California Charter Schools Association in 2019.


The School Case Manager will provide support to a designated school by ensuring students and their families/guardians are linked to appropriate school and community services to address barriers to learning. The School Case Manager will maintain a caseload of students who are referred to community-based mental health services, youth experiencing homelessness, and youth in foster care (including former juvenile court students). The core function of the case management program is to assess the needs of and coordinate services and referrals for students in an effort to remove barriers to learning and ensure their academic success. School Case Managers support students in need of mental health services by shepherding the student and family through the referral process for community-based mental health services through initiation of therapy. School Case Managers will provide ongoing support to youth experiencing homelessness and youth in foster care. School Case Managers meet with their student caseload regularly, manage communication with families and school stakeholders, and liaise with community agencies. Case management may also be offered to other special student populations, dependent upon the unique and evolving needs of the school and student population. 

The School Case Manager collaborates as a member of the school site Coordination of Services Team (COST) to ensure all school-generated referrals are addressed and processed appropriately. 

As a district office service to schools, the case management program values customer service to students and the school. As such, our team strives to be responsive to each school’s unique and evolving needs. The team is committed to data-driven continuous improvement. School Case Managers must be nimble, flexible, and willing to adapt. You will work under the direction of a manager who is committed to job-embedded professional development and coaching to build your skills. This position does not include supervisory responsibilities.

This is a district office position which reports to a school site (Ánimo Legacy Charter Middle School). The School Case Manager works 210 days per year.


> Coordinate culturally-competent supportive services to a caseload of students, including students referred to mental health services, youth experiencing homelessness, and youth in foster care (including former juvenile court students) and advocate for their best interest 

> Support with the identification, immediate enrollment, and service coordination for youth experiencing homelessness and youth in foster care (including former juvenile court students) in accordance with state and federal laws, specifically, AB 490 and the McKinney-Vento Homeless Assistance Act

> Perform an assessment of students’ assets and needs including: review of referral documentation and student records, consultation with students and families, and consultation with school-site stakeholders to develop a holistic individualized plan of action to address needs and support student success

> Facilitate and collaborate with internal (school-site based) and external (community-based, social service) service providers to coordinate support services and resources to students and their families and monitor to ensure appropriate, effective, and consistent service delivery

> Collect and submit documentation required for services; provide families assistance with the completion of documentation. As needed, conduct home visits to collect documentation and support the completion of the referral process or supportive services

> Coordinate the school’s response to all requests for student records to ensure timely response and follow-up in accordance with state and federal laws

> Provide ongoing liaising between stakeholders including: students, families, service providers, and school staff; which may include coordination of meetings, conferences, or home visits, as needed

> Maintain regular contact with students and families including meetings, phone and email communication, and home visits to maintain engagement and troubleshoot obstacles to service provision and maintain comprehensive records of those communications

> Collaborate regularly with service providers to track referral progress and service provision; advocate for most expedient pathway to service initiation

> Track and monitor student progress throughout referral process and service provision utilizing Green Dot approved data tracking programs to ensure timely and efficient connection to services

> Maintain confidentiality, respect privacy, and preserve the students’ best interest at all times

> Maintain contact with students and families after connecting students to services to ensure services are beneficial and their needs are met

> In collaboration with other service providers, support the provision of training for staff, parents, and community agencies, including parent workshops and staff presentations

> With support of manager, carry-out strategic, data-informed decision-making to drive toward best outcome for students in as efficient a process as possible

> Serve on Coordination of Services Team (COST) which includes participation in weekly meetings with other school service providers and other duties as assigned by school and district office administrators

> Support Student Services Programs team with coordination and provision of district office-level services on campus (e.g., health screenings)

> Perform additional duties and responsibilities related to support Student Services Programs team portfolio as assigned by manager

> Will require occasional local travel to school sites as well as home visits


Education and Experience

> Bachelor’s degree required, preferably in social work, education or related field

> At least two years of experience working with youth and families or in an educational, youth services, or social services setting

> Knowledge of or ability to navigate community resources a plus, but not required

> Understanding of child welfare, homeless services, poverty, and trauma exposure a plus, but not required

> Familiarity with using data to drive decision-making a plus, but not required


Skills and Qualities

> You have excellent interpersonal skills with an ability to build and maintain strong, respectful, positive relationships with youth and adults, including families/guardians, school and district office staff members, and agency representatives

> You possess an excellent, solution-focused customer service orientation, maintaining a highly amiable demeanor even in difficult or stressful circumstances

> You have excellent communication skills with an ability to write and speak clearly and effectively

> You are able to work effectively and collaboratively with multiple stakeholders across varying roles, in a fast-paced environment

> You are detail-oriented with impeccable organizational skills which allow for a high-level of execution and follow through, including an ability to track tasks required of others in order to seek resolution to a referral or service provision

> You are resourceful, entrepreneurial, and solution-oriented with an ability to balance advocacy and diplomacy in collaborating with stakeholders

> You exercise discretion and maintains student confidentiality

> You are able to work independently at a high level of professionalism

> You operates with a spirit of generosity and a high level of flexibility

> You demonstrate an openness to coaching from managers and other team members and a drive to learn and grow in the work

> You are fluent in Google suite and corresponding MS Office suite including Docs/Word, Sheets/Excel, Slides/PowerPoint, and Outlook

> You have a desire to support a school community with diverse socio-economic and ethnic backgrounds in South Los Angeles

> You have a desire to work on a team which values a passion for excellence, personal responsibility and accountability, is willing to go above and beyond to pursue results for students, yet is flexible and meets stakeholders where they are at

> You are dependable, humble, have a sense of humor and a rock-solid commitment to Green Dot’s mission and the communities we serve

> You will need to pass a TB test and background check at time of offer

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to perform the job.

School Case Manager

Reports to: Student Services Programs Manager

Classification: Full-time, 210 work-days

Start Date: August 9, 2021                         

Location: Ánimo Legacy Charter Middle School


Green Dot Public Schools…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 9, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Entry level


$23 - $27This position is 210 working days per year and the starting hourly rate is $23.50-27.00 per hour, based on education and experience.


We offer a comprehensive benefits plan including (but not limited to) medical, dental, vision, life insurance and STRS participation (visit for more information). We also provide generous time off to support an overall work-life balance, while giving employees the opportunity to impact a growing, mission-driven organization that is committed to the success of all students.

We offer a comprehensive benefits plan including (but not limited to) medical, dental, vision, life insurance and STRS participation (visit for…


Los Angeles, CA, USA

How to Apply


We ask that you complete an online application at

Only applicants chosen for an interview will be contacted. We are looking to fill this position by August 2021.

Green Dot Public Schools has embedded a diversity, equity and inclusion lens in our organizational culture, as well as in our educational and talent practices. We are committed to hiring those who reflect the diversity of our communities, and we recruit, employ, support, compensate and promote employees, without regard to their actual or perceived race, religious creed (including religious dress or grooming practices), color, national origin or ancestry (including native language spoken), physical or mental disability (including HIV or AIDS), medical condition (including cancer or genetic characteristics), genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), parental status, age (forty (40) and over), sexual orientation, Civil Air Patrol status, military and veteran status, citizenship, immigration status or any other consideration protected by federal, state or local law. Please note that we are unable to sponsor H1-B Visa applicants.


We ask that you complete an online application at

Only applicants chosen for an interview will be contacted. We are looking to…

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.