CASA Case Supervisor (volunteer management in child welfare nonprofit)
- Job posted by SCAN of Northern VA
205 South Whiting Street
SCAN of Northern Virginia seeks a high-energy, detail-oriented people-person with volunteer management experience and experience in child welfare or victim advocacy to join our CASA Program team. The Court Appointed Special Advocate or CASA Program recruits, trains, supervises and supports volunteer advocates for abused or neglected children as their cases proceed through the court system. The CASA Case Supervisor’s primary responsibilities are to supervise assigned caseload of volunteers, edit their court reports, and coordinate CASA volunteer recruitment (especially targeted efforts to recruit bilingual volunteer), pre-service training and monthly inservices.
SCAN (Stop Child Abuse Now) of Northern Virginia was founded in 1988 to promote the well-being of children, improve parent-child relations and prevent child abuse and neglect through education, public awareness and advocacy. SCAN is the only Northern Virginia nonprofit organization dedicated exclusively to education and advocacy for child abuse prevention throughout the Northern Virginia region. SCAN builds hope for children and families by implementing effective, evidence-based prevention programs. For more information about the organization, visit www.scanva.org.
Role and Responsibilities
This is a full-time position, working an average of 40 hours/week, including some evening trainings and occasional weekend events. This position would work with two other CASA Case Supervisors and the Program Manager to coordinate CASA volunteer recruitment, pre-service training and monthly inservices. The full-time position would supervise up to 25 volunteers and their cases, providing supervision, problem-solving, accompaniment, and court report editing to ensure quality volunteer advocacy for each child.
Supervision of the volunteers and their cases involves maintaining contact with assigned volunteers for case updates; being available to each volunteer for any questions, concerns, or advice on their case; working with assigned volunteers to edit reports prior to submission to ensure they accurately reflect information gathered and appropriate recommendations, and ensuring their submission to the court by deadlines; accompanying assigned volunteers to court hearings and multidisciplinary family treatment team meetings; accompanying the volunteer on home visits when necessary; and evaluating volunteers, both informally and formally through an annual evaluation.
A bilingual position would also take the lead in strategizing recruitment efforts to increase bilingual volunteers in the program and would provide interpretation when a non-Spanish speaking volunteer is matched to a family with limited English.
This position requires strong organizational skills, attention to detail, computer skills, and strong interpersonal skills. The position also requires strong written and oral English skills, as editing of formal reports to the Court are a key function of the position.
Other responsibilities include entering required information and maintaining accurate case records and volunteer records in the CASA Manager database; processing background checks for SCAN volunteers and staff; participating in quality assurance through peer reviews; and assisting the CASA Program team with:
- Disseminating volunteer recruitment materials; participating in SCAN volunteer orientations; and conducting presentations on the CASA Program for the purpose of recruiting volunteers;
- Increasing the community’s awareness of CASA and child welfare issues by serving and participating on community task forces aimed at improving the lives of children in the community;
- Conducting interviews to determine suitability of applicants for the CASA Program;
- Organizing and delivering pre-service training for new CASA volunteers;
- Assisting with topic identification, speaker recruitment and implementation of monthly in-services;
- Planning and organizing volunteer appreciation events and activities;
- Supporting volunteer engagement and donor/contributor recruitment/cultivation across the organization; and
- Other duties as assigned to support SCAN’s mission and organizational health.
- B.A. or B.S. required; advanced education, experience, and/or training preferred.
- Strong English written and oral communications skills required.
- Comfortable speaking Spanish and serving as an interpreter in community settings is highly preferred.
- Knowledge and experience in professional and/or volunteer staff supervision preferred.
- Background in social work, paralegal/court services or teaching desired.
- Ability to establish and maintain a rapport with volunteers to ensure they remain motivated and committed, and to promote retention.
- Cultural sensitivity
- Desire and ability to act as dedicated team member.
- Demonstrated writing excellence and editorial skills.
- Excellent analytical skills
- Computer proficiency
- Availability to work flexible evening and weekend hours as needed.
- Access to a personal vehicle and the ability to drive to various communities in Northern Virginia to perform job duties required.
health, life and disability insurance; retirement match; vacation, sick leave and personal days; flexible schedule; holidays; mentoring and professional development provided; plus the opportunity to work with a supportive, dynamic and dedicated team of child welfare advocates
Level of Language Proficiency
Spanish - oral fluency and ability to interpret in-person highly desirable
English - strong, accurate written and oral fluency, as well as ability to edit reports drafted by others essential
Minimum Education Required
How To Apply
Interested candidates should send an email with “CASA Case Supervisor” in the subject line and attach:
- a cover letter outlining how you meet the qualifications listed above, including highlighting any languages you speak in addition to English;
- brief writing sample, and
- salary history/expectations
Your application is not complete without all 4 components. No calls please. If your application is selected, you will be contacted for an interview. All employees of SCAN must also consent to criminal and child protective services background checks.