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BILINGUAL COVID-19 CASE MANAGER

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Published 19 days ago

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is seeking Case Managers, with immediate availability. NYDIS’ COVID-19 Services program is currently providing emergency financial assistance and processing rent arrears applications for households directly impacted by COVID-19. NYDIS offers a variety of work schedules and settings – remote, onsite in our Midtown Manhattan office, or in the field. Shifts can be M-F from 9-5 or flexible hours on evenings and weekends. NYDIS provides a laptop and cellular reimbursement for all remote work staff. Case Managers work in teams that report to a Senior Case Manager.

Duties include:

  • Manage a caseload of 20-30 clients per week seeking Emergency Rental Assistance Program (ERAP) application assistance.
  • Conduct phone or in-person intakes of new clients and determine eligibility for available assistance programs.
  • Assist eligible households in accessing one-time emergency financial assistance.
  • Assist eligible households in documenting rental arrears and applying for rental assistance.
  • Identify barriers to self-sufficiency and conduct unmet needs assessments, as necessary.
  • Refer clients to any other existing nonprofit and government services or resources.
  • Maintain case records and accurately track case referrals as directed.
  • Learn and remain knowledgeable about constantly changing recovery resources.
  • Participate in regular training and adhere to all program compliance and reporting requirements.
  • Other duties may be assigned by senior staff.

Qualifications include:

  • Resident of the Metro-NYC Area.
  • Bilingual fluency required in English and one of the following languages: Bengali, Spanish, Simplified or Traditional Chinese
  • Client assessment/casework experience.
  • Client-centric approach to case management and the holistic needs of your clients.
  • Highly organized and detail-oriented.
  • Capable of learning in a fast-paced, remote work environment.
  • Proficiency in Microsoft Excel, Outlook, and use of remote tech (laptop, cellphones, and database) is required.
  • Exceptional communication and interpersonal skills – in person, in writing, and on the phone.
  • All applicants will be given a background check and narcotics drug test prior to employment.
  • Any NYDIS staff must be fully vaccinated against COVID-19.

Education and/or Experience: 

  • Bachelor’s degree required.
  • 1-3 years experience in case management, benefits coordination, or housing casework.

Immediate Availability. Salary range from $40,000 - $45,000, with excellent benefits.

All qualified candidates should apply – candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.

NYDIS is a 501(c)(3) faith-based federation of faith communities, human services providers and charitable organizations who work in partnership to provide disaster readiness, response, and recovery services to New York City.

NYDIS is…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract

Level of Language Proficiency

Bilingual fluency required in English and Bengali, Spanish, or Simplified or Traditional Chinese

Bilingual fluency required in English and Bengali, Spanish, or Simplified or Traditional Chinese

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
4 W 43rd St, New York, NY 10036, USA
Suite 407

How to Apply

No Phone Calls

Send Cover Letter, Resume & 3 Professional References to office@nydis.org

No Phone Calls

Send Cover Letter, Resume & 3 Professional References to office@nydis.org

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