Nonprofit

Case Manager, ESOL

On-site, Work must be performed in or near Kings County, NY
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  • Details

    Job Type:Full Time
    Start Date:December 2, 2024
    Application Deadline:November 29, 2024
    Education:High School Diploma Required
    Experience Level:Mid-level
    Compensation:USD $27.16 / hour
    Areas of Focus:Children & Youth, Civic Engagement, Community Development, Education, Housing & Homelessness

    Description

    ROLES, RESPONSIBILITIES AND ESSENTIAL DUTIES:

    • Assist Family Development Coach (FDC) with registration and enrollment process; complete Individual Service Plan (ISP) with students to clearly outline and track educational goals and support services provided
    • Support participants with translation services as needed and provide digital technical assistance
    • Responsible for conducting daily case management, weekly surveys, monthly interactions, and participant exit interviews; enter data of all interactions into funder Participant Tracking System (PTS) and internal tracking systems
    • Work with instructors and FDC to ensure that participants meet identified contextualized literacy goals
    • Closely monitor program participants’ academic progress
    • Work closely with Family Development Coach to ensure students are attending program
    • Provide supportive services & relevant referrals as needed such as education, health, legal, family counseling, housing and other support and wrap-around services needed as determined during the initial student assessments and action plan
    • Update and maintain the program’s Referral Resource Guide; establish community connections to enhance referral services
    • Provide career development and job search counseling to adult literacy students in both individual and group settings; register participants in Department of Labor JobZone website
    • Collaborate with instructors to ensure that each student is assisted in the creation of a resume and general cover letter
    • Work with Family Development Coach to promote and enroll participants in High School Equivalency, College and/or alternative educational pathways
    • Schedule guest speakers and relevant services for participants; invite and schedule guest speakers from different career and education fields to present students with career and academic information
    • Provide overall support and assistance to the program
    • Attend all funder required professional development trainings
    • Attend Adult Education Program Improvement Committee meetings ready to report on progress
    • Complete tasks deemed necessary by Program Director and Family Development Coach
    • During the months of July and August, contingent on the availability of funds, the Case Manager will transition to a position within the Education Division that is comparable in duties and responsibilities

    REQUIRED SKILLS/QUALIFICATIONS:

    • Must have excellent interpersonal, communication and writing skills
    • Must be detail-oriented, organized, and have the ability to multi-task
    • Proficiency in MS Office Suite
    • Bilingual (English and Spanish) required
    • Working knowledge of career counseling and/or adult education preferred
    • Willing to go above and beyond program mandates for the benefit of the student

    SKILLS, KNOWLEDGE & ABILITIES:

    • Associates degree in Human Services or a related field and 2 years of relevant experience; or
    • High School diploma (or equivalent) and at least 3 years of relevant experience required

    ROLES, RESPONSIBILITIES AND ESSENTIAL DUTIES:

    • Assist Family Development Coach (FDC) with registration and enrollment process; complete Individual Service Plan (ISP) with students to clearly outline and track educational goals and support services provided
    • Support participants with translation services as needed and provide digital technical assistance
    • Responsible for conducting daily case management, weekly surveys, monthly interactions, and participant exit interviews; enter data of all interactions into funder Participant Tracking System (PTS) and internal tracking systems
    • Work with instructors and FDC to ensure that participants meet identified contextualized literacy goals
    • Closely monitor program participants’ academic progress
    • Work closely with Family Development Coach to ensure students are attending program
    • Provide supportive services & relevant referrals as needed such as education, health, legal, family…

    Benefits

    • Medical, dental and vision coverage
    • Life insurance
    • Short and long term disability coverage
    • 401a retirement plan
    • 403b tax deferred annuity
    • Generous vacation policy
    • Paid sick leave
    • 12 paid holidays (1 floating holiday)
    • and many additional benefits
    • Medical, dental and vision coverage
    • Life insurance
    • Short and long term disability coverage
    • 401a retirement plan
    • 403b tax deferred annuity
    • Generous vacation policy
    • Paid sick leave
    • 12 paid holidays (1 floating holiday)
    • and many additional benefits

    Level of Language Proficiency

    Bilingual (English and Spanish) required

    Bilingual (English and Spanish) required

    Location

    On-site
    1474 Gates Ave, Brooklyn, NY 11237, USA

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