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Bilingual Case Worker

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Published 24 days ago

Mercy Learning Center is looking for an empathetic and supportive Case Worker with mentoring skills and a genuine desire to help and improve the lives of others. As a Case Worker at Mercy Learning Center, you will help students cope with difficulties through coaching, counseling, advocacy and support. Must have a passion for this under served community and enjoy working in a fast paced environment.

Job Specific Responsibilities:

  • Determine nature of student's situation by interviewing student; assessing medical, psychological, emotional, and social information; establish course of action by exploring options; setting goals with student.
  • Provide counseling in multiple disciplines; housing, finance, legal, employment, medical, immigration, etc.
  • Obtain assistance for student by referring them to community resources; arranging for appointments; establishing rapport with other agencies.
  • Assist and advocate for students by attending appointments to hospitals, doctors or clinics, court, children's schools, etc.
  • Foster student's action or adjustment by interpreting attitudes and patterns of behavior; explaining and pointing out new options.
  • Maintain record of case by documenting student's situation and student's own actions.
  • Monitor planned actions by regular follow-up.
  • Stay abreast of social services available to students in the city. Communicates information to staff and students as appropriate.
  • Develop strong working relationship and contact list with frequently used city agencies. Represent Mercy Learning Center in a professional manner, advocating for student services when appropriate.
  • Conduct home visits as needed with permission of Director of Operations.
  • Monitor and maintain daily casework.
  • Monitor and organize all social service volunteers.
  • Report to Director of Operations.

General Responsibilities:

  • Attend scheduled staff meetings
  • Participate in professional staff development activities
  • Be punctual for all meetings, work and classroom assignments
  • Work in a collaborative style; supportive of all areas of the Center
  • Submit daily reports to Director of Operations
  • Assist President in any additional work as needed

Qualifications:

  • B.S. in Human Services or related field
  • Empathetic and patient
  • Must be a critical thinker
  • Must have excellent problem solving skills
  • Good time management skills
  • Ability to work in a fast paced environment
  • Highly motivated, creative with excellent interpersonal skills
  • Ability to provide comprehensive, intensive services to those most in need, including acting as a strong advocate
  • Excellent computer skills
  • Ability to work in a team environment or independently
  • Must have valid driver's license and access to own reliable transportation with proof of insurance
  • Fluency in Spanish and English – Strong oral and written skills in both languages a must
  • Ability to work 40 hours a week - Monday through Friday

Mercy Learning Center is looking for an empathetic and supportive Case Worker with mentoring skills and a genuine desire to help and improve the lives of others. As a Case Worker at Mercy Learning Center, you will help students cope with…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 1, 2021
  • Application Deadline
    April 30, 2021
  • Education
    4-Year Degree Required

Level of Language Proficiency

Spanish - Fluent

Spanish - Fluent

Location

On-site
637 Park Avenue, Bridgeport, CT 06604

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