Case Manager Job Opportunities Task Force – Baltimore, MD

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Job Opportunities Task Force

Published 23 days ago

November 13, 2020
At least $50,000

Organizational Overview:

To develop and advocate policies and programs to increase the skills, job opportunities and incomes of low-wage workers and job seekers in Maryland.

Position Description:

The Case Manager is responsible for assessing, planning, monitoring and advocating for program participants in Project JumpStart and the Community Bail Fund. Project JumpStart is a Baltimore based, 14-week, pre-apprenticeship construction training program that trains local residents in carpentry, electrical, and plumbing and connects students and graduates with supports and resources to help participants successfully employment in the construction industry. The Community Bail Fund supports the release of city residents who are incarcerated due to an unaffordable cash bail or costly home detention fees and their successful reentry.

The Case Manager’s responsibility includes establishing relationships with program participants in order to identify their individual needs and help mitigate any educational, financial, transportation and related barriers that limit access to high wage employment opportunities.

General Responsibilities:

• Contributes to JOTF’s organizational mission, vision, and program philosophies by way of work product and professional behavior with both internal and external partners.

• Establishes relationships and communicates with program participants, caseworkers/probation officers, family members and other key stakeholders.

• Provide one-on-one case management to program participants, and others as assigned by the Programs Manager.

• Quickly identifies and seeks resolution for potential and existing problems with all involved parties.

• Attends team, staff, and partner meetings as required.

• Ensure that participant case notes are accurate, timely, and regularly updated according to grant requirement and organizational standards. This includes demographic information, barriers when enrolled, partner referrals, challenges, successes and outcomes, and other required data.

• Completes other duties as directed by the Programs Manager.

Program Responsibilities – Project JumpStart (PJS)

• Coordinate with community based organizations, government agencies, and other groups to establish and maintain a pipeline of applicants.

• Attend and participate in community based events to inform local residents and workers about Project JumpStart.

• Assess program participants to identify appropriate supports (financial, transportation, court involvement, child support and/or other related assessments), other needs, and action plans (Individual Service/Development Plans and Resource, Crisis Plans).

• Ensure program participants understand their barriers and opportunities to employment in the construction industry. This includes interpreting medical and court documents, employment related documents, etc.

• Build and maintain community referral network of agencies and service providers to facilitate the integration of social services and case management to mitigate barriers for program participants and graduates.

• Facilitate referrals and provide appropriate support during ongoing legal proceedings in consultation with the Programs Manager.

• Provide retention and follow up services and supports to program graduates.

• Coordinate with the PJS Team Members (Placement Director, Programs Manager, and Case Managers) in facilitation of program workshops (Career Readiness, Financial Literacy, etc.) for program participants and graduates.

• Participate in required internal and external educational programs.

Program Responsibilities – Community Bail Fund

• Maintain relationships with the Maryland Office of the Public Defender and any other relevant stakeholders.

• Coordinate effective case management supports of those released from pretrial detention with a sense of urgency in the following areas, including but not limited to: regular check-ins, court updates, bail refunds, and other issues that can and will arise on a daily basis.

• Maintain and verify accurate and timely records in the client database that document and support activity necessary to meet the program outcomes.

• Assess applications for Bail Fund support and process intake applications.

• Perform on-site visits to program participants and coordinate a person-centered plan of action for successful reentry.

• Support participants and attorneys with court preparation, including but not limited to, advocacy letters, transportation, clothing, and other needs.


The ideal candidate is highly self-motivated, professional, and capable of managing the workload and prioritizing tasks in a fast-paced nonprofit environment. Qualifications include:

• Bachelor’s Degree preferred. Will consider experience and/or training in lieu of educational credential.

• Minimum of three (3) years working in case management or similar field providing case management and/or job-training services to under-served populations.

• Experience collecting and maintaining case information and/or data.

• Demonstrated ability to work with diverse organizations and people including clients, stakeholders, employers, peers and instructors.

• A keen perception of the racial and socioeconomic dynamics of underserved communities.

• Strong time management and communication skills, particularly writing and public speaking.

• Must have reliable personal vehicle/transportation to commute between program sites, meetings and relevant activities around the state.

• Should have a flexible schedule as program classes run in the evenings and program related events can occur on weekends.

• Baltimore City or Baltimore County resident preferred.

Position Details:

Work will be based out of our downtown Baltimore office with regular visits to program locations in Baltimore City. Downtown parking and reimbursement for business travel are included.

The Case Manager will attend Project JumpStart (PJS) classes at least twice a week between 5:00pm-6:30pm and may have to participate in certain overnight organizational activities.

The Case Manager will report to JOTF’s Programs Manager. The Case Manager will also work closely with other program staff including case managers, instructors and our job placement director.


Starting salary range is $50,000. JOTF offers a competitive benefits package including health insurance, matched 403(b) and paid leave.

JOTF is an equal opportunity employer and does not discriminate on the basis of race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. We strongly encourage all to apply.

For background information about the Job Opportunities Task Force (JOTF), see our website at

To Apply:

Please submit a cover letter, resume, and contact information for three professional references to:


Or Via Mail: Job Opportunities Task Force

Attn: Case Manager

201 N. Charles Street, Suite 2404

Baltimore, MD 21201

Closing Date for Applications: Friday, November 13, 2020

Organizational Overview:

To develop and advocate policies and programs to increase the skills, job opportunities and incomes of low-wage workers and job seekers in Maryland.

Position Description:

The Case Manager is responsible for…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional


Baltimore, MD

How to Apply

Closing Date for Applications: Friday, November 13, 2020

Closing Date for Applications: Friday, November 13, 2020

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