The Crisis Program Assistant supports service delivery to programs of the Coalition by receiving and directing clients, staffing the fourth floor waiting area, and providing triage and administrative support to the Crisis Intervention program. The Crisis Program Assistant plays a key role on the Crisis program team by screening clients, collecting required paperwork, sharing client information with advocates and ensuring client safety. The Crisis Program Assistant also assists with providing mail to clients who work. The Crisis Program Assistant performs job duties consistent with the mission and goals of the Coalition for the Homeless and relevant funding agreements.
The Crisis Program Assistant shall:
Requirements
High school diploma or GED required; AA/AS or higher preferred. Two years of human service-related office administration and clerical experience required. Good organizational and communication skills required. Experience with housing, human services programs, and homeless services strongly desired. Proficiency in Spanish and/or French desirable.
REPORTS TO: Crisis Intervention Program Directors/Senior Director of Crisis Services
The Crisis Program Assistant supports service delivery to programs of the Coalition by receiving and directing clients, staffing the fourth floor waiting area, and providing triage and administrative support to the Crisis Intervention program. The Crisis Program Assistant plays a key role on the Crisis program team by screening clients, collecting required paperwork, sharing client information with advocates and ensuring client safety. The Crisis Program Assistant also assists with providing mail to clients who work. The Crisis Program Assistant performs job duties consistent with the mission and goals of the Coalition for the Homeless and relevant funding agreements.
The Crisis Program Assistant shall: