29-76 Northern Blvd.
Long Island City
Unit: Human Resources
Reports to: Director of Talent Management
Status: Full Time; Regular; Exempt
Location: Long Island City
Date Prepared: January 28, 2018
The HR Coordinator will manage daily operations of the HR department including but not limited to keeping track of employee records and maintaining accurate records in our HRIS, managing recruitment of interns and volunteers and supporting recruitment of full-time and part-time staff, overseeing our performance management process and coordinating our training program. The HR Coordinator will also respond to employee inquiries to ensure a high level of customer service. The ideal candidate will have a broad knowledge of human resources as well as administrative responsibilities. He/She will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. The HR Coordinator should be familiar with using HR software and tools.
Essential Duties and Responsibilities:
- Maintain employee personnel files to ensure legal compliance and maintain accurate records in our HRIS system;
- Perform customer service functions by providing first line of support to employees and managers;
- Provide written and verbal employment verifications;
- Recruit, evaluate and place volunteers, interns, and community service participants throughout the agency;
- Assist with the recruitment and interview process for full-time and part-time staff: help maintain the Applicant Tracking System, post jobs, schedule meetings and interviews, and provide status update to candidates;
- Serve as the HR contact for Transitional Worker/Paid Intern program: complete new hire paperwork, enter and terminate staff in HRIS, distribute bi-weekly paychecks, and request computer access when needed;
- Arrange regular information sessions for potential volunteers and orientation sessions for new interns and volunteers;
- Develop volunteer training and support programs;
- Report on volunteer program progress, activities and initiatives at Fortune including collecting, analyzing and summarizing data for contractual and monitoring purposes;
- Develop and arrange volunteer appreciation events;
- Conduct applicable background screenings for all employees, interns and volunteers;
- Manage our 6-month and annual performance management process, follow up with supervisors on delays, create reports to update on monthly progress, and submit PAFs to Benefits Manager to process salary increases;
- Work closely with the Senior Director of HR, Director of Talent Management, and senior executive staff to design agency-wide training lifecycle;
- Schedule, coordinate, track, maintain, and communicate training program and course schedules;
- Create online surveys, manage the survey database, produce evaluation reports;
- Respond to requests for HR information from development, program staff, and other departments;
- Assist the Director of Talent Management with monthly reporting of HR metrics;
- Perform exit interviews with departing staff and track departure reasons;
- Maintain the HR team calendar and create the agenda for weekly team meetings;
- Coordinate meetings for the Senior Director of HR and Director of Talent Management;
- Assist in the preparation of staff events including but not limited to the holiday party, staff picnic, and new hire breakfast; and
- Process mail and distribute to the appropriate person on the team;
- Perform other duties as assigned.
· Bachelor’s degree in human resources or related field and/or equivalent experience;
· PHR or SHRM-CP a plus;
· Minimum 3-5 years of experience in Human Resources, with knowledge of human resources processes and best practices;
· Experience managing volunteer programs a plus;
· Proven ability to synthesize data and create reports;
· Ability to work in a fast-paced environment;
· Superior skills in MS Office including Excel, Word, and PPT;
· Experience with HRIS and ATS systems required, Paycom a plus;
· Customer focused with experience and ability to work with staff at a variety of levels and to coordinate multiple stakeholders and projects;
· Knowledge of federal and state labor laws and expectation s/he will stay abreast of legal changes affecting HR;
· Experience working with external vendors;
· Excellent verbal and written communication skills;
· Ability to multi-task with strong organizational and time management skills;
· Good self-direction and ability to problem solve and work as a team; and
· Commitment to cultural diversity and sensitivity.
The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community.
Travel Requirements: Will require travel to our Harlem office and other trainings and meetings within New York City.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.
Minimum Education Required