Administrative Assistant - 990 Pacific

Job Summary: The Administrative Assistant assists the Property Manager and Assistant Property Manager in managing all move-ins, move-outs, re-certifications and unit inspections for the property. This position regularly processes detailed paperwork and interacts extensively with residents and staff. The ideal candidate is a team player with strong interpersonal, customer service, and organizational skills who pays attention to detail and thrives in active and bustling neighborhoods.

Status: Full-time, Nonexempt

Location: Chinatown neighborhood, San Francisco

Hours: Monday through Friday, 9 a.m. – 6 p.m.

Salary: DOE; Comprehensive benefits

The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

General Job Responsibilities:

• Regularly update all tenant rosters, referral lists and ongoing tenant data
• Assist with typing up letters, notices to enter, and warnings to tenants
• Assist with creating monthly newsletter to tenants
• Check property mail, rent, and work order boxes daily and distribute to appropriate staff
• Relay any reasonable accommodation request to Property Manager or Assistant Manager
• Process daily email and screen phone calls
• Maintain orderliness of property management office
• Handle typing, photocopying, faxing, and filing
• Responsible for managing the building when Property Manager and Assistant Property Manager are off-site
• Other duties to support Property Manager as needed
• Assist in rent collection and processing
• Enter work orders in Yardi software

Knowledge, Skills, and Experience:

• Working knowledge of Microsoft Word, Excel, and Outlook
• Good written and verbal communication skills
• Ability to work independently
• Pleasant and professional manner with residents
• Ability to work with people of diverse social, economic, and ethnic backgrounds

Minimum Qualifications:

• One (1) year office or administrative experience
• One (1) year experience using MS Excel (including formulas) for work or projects
• One (1) year experience using MS Word, Outlook, and the Internet
• High school graduate or GED equivalent
• Basic math skills

Preferred Qualifications:

• Bilingual in Chinese (Cantonese) and English
• Experience with low-income/affordable residential property management
• Experience with security and/or reception work
• Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS), California Certified Residential Manager (CCRM) or other equivalent designations
• Experience with Property Management software, especially Yardi