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Case Manager

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University Settlement partners with New Yorkers on the Lower East Side and in Brooklyn to build community strength. For over 130 years, we’ve collaborated with our neighbors to pioneer highly effective programs that fight poverty and systemic inequality. University Settlement infuses a commitment to civic engagement, equity, and communal action into each of our programs, including early childhood education, mental health and wellness, youth development, healthy aging, and the arts.

What You Will Be Doing:

  • Conduct tenant survey, intake, and on-going assessment to understand tenants’ needs and plan next steps to address housing and social service concerns
  • Coordinate with Project Home and Stanley Avenue Development Partners for quality control and integration of services
  • Assist with programmatic outreach and community education around housing restructure
  • Provide social service referrals, crisis intervention, and counseling
  • Conduct outreach to participants and community organizations
  • Document all services provided to clients in writing via Salesforce; keep client files up to date; and provide regular statistical reporting on outcomes
  • Assist in designing documents or forms for record-keeping and outreach purposes; assist in program planning, evaluation, and community events
  • Assist in outreach and implementation of special projects related to community development and agency advocacy 
  • Perform other tasks consistent with this job description as assigned by the Director 

What We Are Looking For: 

  • You have a Bachelor’s degree (Social Work or related major preferred, but not required)
  • You are bi-lingual Spanish and or Mandarin (preferred, but not required)
  • You have excellent communication skills (verbal and written)
  • You are organized and follow-through
  • You have knowledge of community based social services and social welfare systems in New York City a plus
  • You have the ability to work within a culturally diverse community and as part of a team
  • You have tenacious advocacy skills and a commitment to “case to cause” direct services perspective


Hours: 35 hours/week, generally business hours but flexibility required for emergency services.

Location: East New York-Brooklyn, N.Y.


We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization.  We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law. 

University Settlement partners with New Yorkers on the Lower East Side and in Brooklyn to build community strength. For over 130 years, we’ve collaborated with our neighbors to pioneer highly effective programs that fight poverty and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

Low 40s plus generous benefits package

Benefits

Why You Should Join Our Team

  • You're part of a mission driven organization that empowers and advocates for the community.
  • 15 Vacation days; 12 Sick days, and 3 Personal days
  • Comprehensive medical and dental coverage
  • Flexible Spending Account and Pre- Tax Commuter Program
  • 403b retirement plan with up to a 6% employer match

Why You Should Join Our Team

  • You're part of a mission driven organization that empowers and advocates for the community.
  • 15 Vacation days; 12 Sick days, and 3 Personal days…

Location

On-site
184 Eldridge Street, New York, NY 10002, United States

How to Apply

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