Case Supervisor

Job Type

Full Time


Minimum: $40,000
Maximum: $40,000



Start Date


Application Deadline



212 Washington Street
Room 912
United States


CASA for Children of Essex County is a nonprofit organization whose mission is to promote the welfare of children who have been removed from their homes because of abuse, neglect or abandonment by providing a safety net of support, advocacy and mentorship. CASA recruits, trains and supervises volunteers who are appointed by the court to speak up for the best interests of children in court, to ensure that each child has the opportunity to thrive by receiving needed services and assistance while helping to move the child towards a safe and permanent home.

The Case Supervisor is responsible for the coordination, coaching, and support of all volunteer advocate and case activity. The Case Supervisor will develop and maintain professional relationships with all interested parties including the judge, the court, the court staff, the lawyers, and state and community agencies. The Case Supervisor provides guidance and support to volunteer advocates as they work toward permanence for children and see that their needs are met while they are in foster care.

Duties and Responsibilities include:


·        Review case files referred by family court judges to select and initiate orders for case assignment.

·        Match CASA case with appropriate volunteers.

·        Acquire and demonstrate knowledge of each child’s needs, case history and pertinent advocacy issues in both case paper files and electronic files. Maintain accurate and timely case records in both Optima and paper files.

·         Submit accurate and timely data in order to meet data reporting requirements.

·        Make certain court hearings are covered by advocate, self, or other Case Supervisor.  

·        Maintain a caseload of an adequate number of children served during the year in order to meet annual goal of children served.


·        Manage and support advocates through consultation, problem solving, troubleshooting, feedback, guidance, evaluation, motivation, training, monitoring and preparation for court appearances, focusing on the timely submission of comprehensive, accurate court reports for every appropriate hearing.

·        Monitor advocate’s involvement in their cases and case activity, while assuring that CASA policy and practice standards and sound case management practices are followed.

·        Make a minimum of one monthly contact with each advocate.

·        Review, edit, and distribute the CASA court report to all parties associated with the case prior to every appropriate court hearing.

·        Accompany volunteers to court, meetings, and visitation when appropriate.


·        Represent CASA within the child welfare system, the family court system and participate in Model Court committees and/or CASA continuous education initiatives.

·        Participate in training and interviewing prospective CASA advocates.

·        Participate in orientation of new staff, staff meetings, volunteer appreciation events and all appropriate program events.

·        Other duties as assigned by the Director of Program Services or Executive Director

·        Embrace the CASA mission and the organization’s Core Values.


Medical/Dental benefits

Personal/Vacation Leave

Major Holidays

Level of Language Proficiency


Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

Please forward resume and cover letter to No phone calls or faxes.