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Technology Education Coordinator

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Published 24 days ago

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 127-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit our website at www.lenoxhill.org and check us out on Facebook or Instagram.

 

Our Adult Education team offers classes in ESOL (English to Speakers of Other Languages) for adults of all ages and computer and technology assistance to older adult clients throughout the organization. The Technology Education Coordinator will help us to deliver and expand critical technology support and computer education to an ever-growing population of older adults in need of digital skills.

 

The Technology Education Coordinator will:

·        Administer one-on-one technology support to older adults on a wide range of topics, devices and operating systems. Provide assistance with issues such as connecting to Zoom, setting up online accounts with Google or MyChart, taking photos with a smartphone and much more;

·        Teach and develop a curriculum for technology education classes (e.g., computer basics, online safety, mobile device skills, etc.);

·        Recruit, train and manage a large cohort of technology assistance volunteers of varying skill levels and expertise who will have a particular focus on working with older adults; coordinate volunteer and client schedules and match clients with appropriate volunteers;

·        Manage and maintain database to assess new clients and track their participation, learning and success;

·        Work collaboratively with Lenox Hill Neighborhood House’s Older Adult Centers, Geriatric Care Management program and others to improve client access to technology skills and resources

 

Qualifications: The successful applicant will have a minimum of a bachelor’s degree and experience in the field of human services, particularly related to older adults. The applicant should have at least two years’ experience teaching in computer education or adult education. Applicant must possess strong computer skills and be current with computer and mobile device advancements in technology. They should be patient, approachable and have excellent interpersonal skills. Experience managing or working with volunteers preferred. Spanish or Chinese fluency preferred. Successful applicants will be dedicated to empowering older adults and to serving those in need. Competitive compensation and benefits package available.

 

To Apply: Interested applicants should email a resume, detailed cover letter explaining your interest in the position and list of references to teched@lenoxhill.org. No phone calls please. Applications will be accepted on a rolling basis until the position is filled.

 

 

At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues

 


 

Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding.

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a 127-year-old settlement house that provides an extensive array of effective and integrated services—social, educational, legal…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required

Level of Language Proficiency

Spanish or Chinese fluency preferred

Spanish or Chinese fluency preferred

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
331 E 70th St, New York, NY 10021, USA

How to Apply

Interested applicants should send a resume and cover letter explaining your interest in the position and qualifications toteched@lenoxhill.org. No phone calls please. Applications will be accepted on a rolling basis until the position is filled.

Interested applicants should send a resume and cover letter explaining your interest in the position and qualifications toteched@lenoxhill.org. No phone calls please…

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