Career Pathways Manager

Job Type

Full Time




335 East 111th Street
New York
New York
United States


Urban Upbound

Jobs-Plus Career Pathways Manager-East Harlem


Reporting to the Assistant Director, the Career Pathways Manager is a key member of the Jobs-Plus East Harlem team, overseeing member assessment and engagement strategies leading to the attainment of educational, employment, retention, and advancement outcomes in a career pathway.



  • Supervising three staff members: two Career Advancement Coaches and one Financial Counselor;
  • Overseeing ongoing assessment of member progress including the administering of evaluation tools and other necessary assessments by direct reports;
  • Developing and overseeing the implementation of innovative strategies and opportunities to engage members in employment readiness, educational access, financial counseling, job retention, and career advancement activities;
  • Co-developing curricula (lesson plans, materials, handouts, exercises, etc) to contextualize members’ learning experience in selected sectors in partnership with the Employment Services team and sector employer partners;
  • Maintaining regular communication with all relevant staff on member progress and participate in case conferencing with individual participants as needed;
  • Building on existing and establishing new partnerships with community based organizations (CBOs) and educational institutions;
  • Coordinating educational and career field trips as appropriate;
  • Ensuring the integrity of data entered in the program database and client case files;
  • Analyzing data to inform and make recommendations to leadership on programmatic decisions; and
  • Assisting with additional projects as requested by the Assistant Director and Urban Upbound



  • Bachelor’s Degree required; Master’s Degree in Education, Social Work, or related field preferred
  • Minimum of two years of experience in workforce development, human services, higher education, or related fields
  • Strong ability to cultivate and maintain partnerships
  • Strong project management skills
  • Computer proficiency in Microsoft Office, Google Docs, Internet Research, and social media
  • Outcomes-driven, strong analytical skills with experience using data to inform programmatic decisions
  • Highly motivated, with proven capacity to work independently, take initiative, and thrive in high-paced entrepreneurial environment
  • Flexible, with availability to work a weeknight and occasional Saturdays
  • Passion for social justice




Vacation. Health. Sick

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Urban Upbound is an equal opportunity employer and welcomes candidates of all backgrounds. To apply, please send a cover letter, resume, and salary requirements with the subject line:

Engagement Specialist to