Career Coach

Job Type

Part Time


Details: Competitive salary




2701 North Broad Street (at Lehigh Avenue)
United States


Are you looking for an opportunity to use your coaching and relationship-building experience to help low-income adults in Philadelphia access resources, employment, education, and vocational training? Do you want to join a mission-inspired team at an outcomes-driven organization with an established success record?

Community Learning Center (CLC) is looking for a part-time (20 hours per week) Career Coach to start as soon as possible.  Reporting to the Director of Employment Services, the Career Coach will be a member of the Student Support Program (SSP) team. The SSP is comprised of the director and two part-time career coaches. This hire would expand the team to three part-time career coaches. We anticipate probably expanding the department further within the next 6-12 months, and there is a possibility for this position to increase hours and even become full-time.

The SSP’s goal is to address social and economic barriers and provide support to our learners as they study for their high school equivalency credential, learn English, secure employment, and transition to vocational training or further education. The SSP identifies appropriate job openings, job fairs, and other resources, and it provides essential career counseling, case management services, and job readiness instruction to learners in adult education classes at CLC’s West and North Philadelphia locations.

Organization Overview

Founded in 1987, CLC is a nonprofit adult literacy and employment organization based in North and West Philadelphia and is one of the top-performing adult education providers in the region. CLC strives to make Philadelphia a city where all adults have the education and employment necessary to thrive. CLC provides free classes, tutoring, career coaching, and support services that enable low-income adults to earn their high school equivalency diploma (GED or HiSET), learn English, gain employment, and enroll in vocational training or post-secondary education.


·        Work with the SSP team to achieve CLC’s program retention, job placement and retention, and education and training enrollment goals

·        Assist the Director of Employment Services in maintaining relationships with employers, vocational training programs, post-secondary education institutions, and nonprofits in Philadelphia and regionally

·        Maintain resource list, refer and/or transition learners to appropriate resources (e.g., job training, employment options, CareerLink Centers, OVR, social services), and assist learners in making contact for transitions

·        Assess the skills, experience, potential barriers, strengths, and career interests of CLC learners to identify the most appropriate job openings

·        Assist adult learners with creating career maps, setting goals, creating action plans to achieve goals, and tracking progress towards achieving goals

·        Help students with resumes, job applications, interviewing skills and soft skills

·        Identify and communicate job openings to learners and graduates

·        Identify appropriate learners for specific job openings and help prepare them to successfully apply and interview

·        Help shape CLC’s job readiness curricula and contextualized academic lessons

·        Track attendance and follow up promptly with absent or late students by contacting them to identify and address the issues

·        Provide case management to help learners, primarily through one-on-one meetings, overcome barriers to attendance and success, such as housing instability, a criminal background, and health issues. Refer learners to local social services agencies for help as necessary.          

·        Maintain office hours for community resource referrals and career coaching

·        Provide coaching as needed to learners on the job or in training or post-secondary education programs

·            Work with the other career coaches to schedule and provide workshops on relevant topics for learners, such as financial and digital literacy 

·            Oversee interns and volunteers helping the SSP department

·            Other duties as assigned

·            Document and monitor learners’ goals and outcomes, including job placements and enrollments in training and post-secondary education. Create and submit reports as requested.

·            Maintain accurate and timely records regarding learners

·            Review and follow all Department of Education policies, protocols, and procedures affecting the SSP 

·            Identify and collect student success stories

·            Help staff facilitate orientation sessions several times a year for prospective learners

 Required skills and experience 

·            Bachelor’s degree required.  

·            Experience with and interest in working with low-income population 

·            Ability to work well with diverse population and develop positive relationships with students, colleagues, and staff

·            Experience advising or counseling adults, especially those from low-income communities

·            Demonstrated organizational skills and ability to keep accurate documentation 

·            Demonstrated ability to make sound decisions in the absence of an immediate supervisor 

·            Understanding of what is expected by employers on the job, particularly workplace etiquette

·            Strong interpersonal skills

·            Strong verbal communication skills 

·            Experience tracking data

·            Knowledge of Excel

·            Flexibility and resourcefulness

·            Ability to work autonomously and very self-motivated

Preferred skills and experienceff 

·        Experience using databases 

·        Experience providing case management

·        Knowledge of local employment industries and opportunities for minimally skilled workers, or workers without high school credentials 

·        Experience providing or supervising job readiness instruction or other kinds of instruction or workshops



The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Part-time employees are not eligible for health insurance benefits but are eligible for other benefits. 

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

To apply, please email resume and cover letter to explaining why you are interested in the position and working for CLC and how you are qualified for the position. You will not be considered if your cover letter is obviously generic and not tailored appropriately for this position. 

Ms. Carrie Kitchen-Santiago

Executive Director

Community Learning Center

2701 North Broad Street

Philadelphia, PA 19132