The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. Through our work with communities on and off the High Line, we’re devoted to reimagining public spaces to create connected, healthy neighborhoods and cities.
Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors—all while enjoying a unique perspective of New York City.
Nearly 100% of our annual budget comes through donations. The High Line is owned by the City of New York and we operate under a license agreement with NYC Parks.
The program and engagement coordinator will serve as key assistant and advisor to the chief program and engagement officer and support the High Line’s commitment to creating, expanding, and nurturing long-term, supportive relationships with our visitors and neighbors and becoming more equitable and people-centered public space.
The program and engagement coordinator will provide administrative, logistical, and programmatic support to the chief program and engagement officer and program and engagement division, which consists of the following departments: High Line Art, Community Engagement, Education, and High Line Network.
The program and engagement coordinator is a full-time, year-round non-exempt employee.
Coordination & Workflow
- Support the chief program and engagement officer with all administrative matters, including but not limited to scheduling meetings, taking and distributing meeting notes, managing contacts, and booking travel
- Assist with internal and external correspondence, documents, and presentations for multiple audiences including staff, board of directors, community stakeholders, and funders
- Serve as point person for the annual program and engagement planning process, which centers equity, inclusion, diversity, and accessibility and includes developing departmental objectives and key results (OKRs), metrics, and budgets
- Assist with management of timelines, work plans, and deliverables for program and engagement activities and for collaborations with other departments, including communications, development, visitor services, horticulture, and planning and design
- Support the implementation of practices and policies that advance equity, inclusion, diversity, and accessibility across the program and engagement division
- Assist with drafting and tracking of contractual agreements
- Support the reporting, and monitoring of departmental budgets
- Liaise with the finance department to maintain and organize up-to-date expense management and filing systems including monitoring administrative expenses and credit card reconciliation
Communications & Events
- Draft and distribute a monthly program and engagement—High Line Art, Community Engagement, Education and High Line Network—update for staff
- Liaise with the communications department and program and engagement departments to maintain and organize program calendars, milestones, and mailing lists, and to develop and share content and collateral
- Assist with drafting of copy/language for social media, website, newsletter, and park signage
- Support the planning and production of performances, exhibitions, webinars, convenings, tours, and other related events, working closely with program and engagement departments and visitor services
- Manage and craft external communications for the High Line programs inquiry inbox
- Represent the High Line at a variety of community events and functions, as required
Metrics & Reporting
- Maintain metrics tracking tools including spreadsheets, reports, and/or databases to support communications and storytelling, grant reporting and proposal development, presentations, etc.
- Generate bi-annual success metrics report to share with staff and senior leadership
- Help prepare periodic updates and customized reports on program progress to multiple audiences including staff, community stakeholders, and board of directors
- 2-3 years’ administrative-related work experience in nonprofit and/or public sector
- Experience and fluency with Google G-Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint)
- Experience working with metrics, including gathering and organizing data
- Experience developing communications pieces including reports, newsletters, and social media
- Bachelor’s degree
- Experience working in a civic or cultural institution, such as a park, museum, library, or community organization
- Proficient in written and verbal Spanish
- Experience with Asana or other web-based project management tools
- Experience with Financial Edge or other web-based financial management tools
- Commitment to advancing equity, inclusion, diversity, and accessibility
- Excellent organizational skills with a high-level of attention to detail and ability to support several colleagues and projects
- Outstanding written and verbal communication skills
- Self-starter, able to work independently, team player and creative thinker
- Sense of humor and ability to work in fast-paced environment
- Willingness and ability to work weekends and weeknights, as needed
- Willingness and ability to travel locally, as needed
Submit a completed application via our online portal. Only those whose applications are being considered will be contacted. No phone calls or emails, please.
The High Line is a proud equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender identity or expression, national origin, age, disability, familial or veteran status, sexual orientation, or any other legally protected status.