RESOURCE NAVIGATOR PROFILE
Mission: Resource Navigators provide personalized, one-on-one support to employees of WorkLife's member employers. Navigators work alongside employees to find resources and solutions to life challenges at home and/or work and promote the employee’s long-term stability and wellness. Navigators assist with an array of challenges including: housing, childcare, transportation, finances and budgeting, mental health, and basic needs. Navigators offer support through a variety of platforms and “meet the employee where they’re at.”
Navigators also engage with building relationships with supervisors, managers, and Human Resource personnel at our member employers to ensure employees make use of WorkLife services and the community agencies.
WorkLife is growing nationally with potential opportunities in the following markets:
Brave ➧ Cultivating Potential ➧ Calm Resilience ➧ Connection
➧ Enthusiastically Entrepreneurial ➧ Data Storytellers
Assess client needs, create goals, and connect clients to community resources that address short-and long-term needs including housing, transportation, child care, basic needs, education and mental health.
Seeking, locating, tending to and nurturing relationships with community resources within geographic regions that may be in a different area of the country from where you are located. Searching for statewide and national resources that serve the needs of clients.
Work collaboratively with all WLP teams to effectively conduct engagement activities with employers to drive client utilization of services.
Provide basic financial coaching around budgeting, credit building, and spending behaviors. Incorporate stress resilience and emotional intelligence into financial work with clients.
Data Collecting and Reporting
Collect and accurately enter data on service deliveries through a Salesforce database platform. Be accountable to the quality of the data captured and understand how it is used in program delivery, management and evaluation.
General Workforce Advocacy
Build a deep understanding of employer culture, employee benefits, workplace and industry concerns, and community needs. Contribute to staff discussions around employer interactions and recommendations.
Be receptive to using WLP’s rapidly changing technology to reach annual organizational goals, improve efficiency, increase capacity, and improve processes
WorkLife Partnership values the lived and learned experience of all candidates and is committed to creating a diverse and inclusive workforce. We encourage qualified candidates with all different experiences and backgrounds to apply.
RESOURCE NAVIGATOR PROFILE
Mission: Resource Navigators provide personalized, one-on-one support to employees of WorkLife's member employers. Navigators work alongside employees to find resources and solutions to life challenges at…