171 West 85th Street
DOROT, which means “generations”, is dedicated to alleviating social isolation among the elderly and helping them live independently as valued members of the community. Since DOROT’s inception in 1976 we have been a leader in creating innovative programs that foster mutually beneficial connections between seniors and volunteers. Compassionate care and a commitment to excellence are hallmarks of our programs and staff.
About the Volunteer Services Department: Volunteers are central at DOROT. We leverage volunteers across all levels of the organization to successfully deliver on our social mission. Each year, we mobilize 7000+ volunteers of all ages through a wide array of programs conducted on-site, in the home and in the community. Forty percent of our volunteers are under the age of 18. We also engage college students, young professionals, retirees, corporate volunteers, and individuals looking to make a difference. Through personal contact with seniors, our volunteers help deliver vital services and forge bonds between the generations. For further information about DOROT, please visit: www.dorotusa.org.
Position Description Summary: The Coordinator is responsible for developing, implementing and maintaining an exemplary and expansive portfolio of adult and college volunteer opportunities. This position coordinates volunteer and intern resources to assist in the delivery of services to DOROT seniors. This includes not only overseeing an extensive adult and college volunteer force but also providing guidance, support, resources and tools to staff who directly supervise them. The coordinator develops objectives and work plans that clearly describe and actualize programmatic aims and goals.
Key components of the program portfolio include:
· orientation and onboarding of approximately 350 adult volunteers annually
· college internship programs and programs with local colleges, which engage approximately 350 students annually;
· a Response Team of adult volunteers – who commit to fulfilling special in-home projects for clients six to twelve times a year – who together serve approximately 275 clients annually.
The ideal candidate has a proven track record in successfully working with both college students and adults, professional experience as an effective mentor, and a portfolio of creative programming. S/he should also be passionate about the benefits of intergenerational activities and possess a “can-do” attitude that helps further program development and foster collaboration.
- Engage, train, motivate and inspire prospective adult and college volunteers to become active with DOROT.
- Coordinate and manage DOROT’s Academic and Summer College Internship Programs, which include recruitment, interviewing candidates, design group learning opportunities and providing ongoing guidance to on-site interns.
- Facilitate group orientations for prospective adult volunteers twice a month, one held during the day-time and one in the evening, as well as individual orientations as needed.
- Work with colleagues to identify new approaches to volunteer orientation and onboarding.
· Work with the Volunteer Services team to build and implement a strategy to encourage one-time volunteers to become regular volunteers and/or renew their participation annually.
· Devise a “first year volunteer communication” protocol to strengthen DOROT’s connection to new volunteers.
· Supervise a full-time Program Administrator responsible for the Response Team program which includes a variety of volunteer activities such as Computer Tutors, Birthday Visits, Hand-in-Hand and At-Your-Service.
- Secure and manage program partnerships with local colleges and universities to engage students in internships, as well as ongoing and one-time college volunteer opportunities.
- Oversee mini-grants to summer college intern alumni and local campuses.
- Communicate with past college volunteers and alumni of the teen internship program for further engagement.
- Participate in preparation for our Package Delivery Programs and the Thanksgiving Celebration, and be responsible for post-program volunteer engagement.
- Supervise a social work student for the Volunteer Services department.
- Work with the Director of Program Impact and Evaluation to evaluate successes and challenges of the program portfolio.
- Work with the Director of Volunteer Services to update and implement procedures to collect, track, and prepare data analysis to implement program improvements as necessary.
- Maintain and update website content for program portfolio.
- Administer and monitor expenditures for program portfolio against the approved budget.
- Collaborate with DOROT’s Development and Communications team to identify volunteer markets, develop marketing strategies, and prepare materials.
- Collect, track, and maintain participation data and related client interactions using DOROT’s online database (Salesforce); this involves routine data entry and monthly review of statistics for both grant reports and analysis of trends.
- Work on special projects and other duties as assigned.
- MSW required; LMSW and SIFI preferred
- 4-8 years of professional experience that includes managing volunteer programs for adults and working with college students
- Demonstrated success with program development and project management
- Excellent public speaking, presentation and written communication skills
- Demonstrated supervisory and leadership ability
- Experience facilitating groups
- Organized and detail-oriented
- Ability to work collaboratively on team projects
- Passion, warmth, and sensitivity for DOROT’s constituents and mission, and familiarity with Jewish values
- Ability to manage multiple priorities using planning and problem-solving skills
- Ability to relate well and effectively with diverse populations
- Available to work occasional evenings and a minimum of six Sundays a year for Package Deliveries and volunteer programming
- Familiarity with the use of database/information management systems
- Advanced proficiency with MS Office Suite 2010
Generous paid time off, medical, dental insurance and 403b plan.
Level of Language Proficiency
Minimum Education Required