Program Director- Chicago

Posted by
Genesys Works Chicago
Chicago, IL
Published 17 days ago

As Program Director, you are directly responsible for the strategy, budget, management, and evaluation of the Chicago office’s student recruitment, school and community partnerships, summer training, and career and college connection programs in accordance with National and local guidelines, policies, and the mission of the organization.

  • Provide leadership to program staff. With Leadership Team, hire, coach, and evaluate Program Managers and Coordinators, providing rigorous and continuous onboarding, training, feedback, and team building. Provide direction and feedback to improve efficiency and effectiveness of program delivery, ensuring staff are properly trained, evaluated, reviewed, motivated, and supported
  • Coordinate across departments ensuring systems, policies, and procedures efficiently and effectively achieve site goals. Direct, plan, and coordinate staff workloads, provide strategic direction and management of staff resource allocation to ensure that organizational goals are met and students are properly recruited, trained, evaluated, motivated, and supported.
  • Set a culture of collaboration and accountability with new and existing staff, clearly communicating expectations to team members and stakeholders while pushing them to achieve or exceed site goals.
  • Data analysis and reporting. Provide data analysis and reports to evaluate program success, effectiveness, and impact, making decisions for adjustments when needed.
  • Oversee school recruitment and participation by building the strategy with the Manager of School & Community Partnerships, monitoring the budget, developing resources, and building and strengthening relationships at both the individual school and district levels to identify and recruit appropriate students for program
  • Develop and oversee high school level educational programming by building the strategy with the Program Manager –Curriculum & Instruction, monitoring the budget, developing resources, and strengthening curriculum for Genesys Works Chicago’s summer training, college and career, and alumni transition programming. Ensure appropriate infrastructure and staffing for program success.
  • Act as representative for Genesys Works Chicago on National taskforces and groups, effectively interfacing with Genesys Works National and other site representatives to ensure that systems, curriculum, and other initiatives achieve National and site goals. Contribute as subject matter expert to improve Genesys Works’ programs and outcomes
  • Establish and maintain positive ongoing working relationships with external and internal stakeholders to support organizational goals and growth


  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Management of Personnel Resources – Motivating, developing, and directing people as they work. Identifying the best people for a particular task
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience
  • Establishing and Maintaining Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time
  • Speaking – talking to others to convey information effectively
  • Critical Thinking – using logic, reasoning, and data to identify the strengths and opportunities for growth of solutions, conclusions, or approaches to problems
  • Complex Problem-Solving Skills – developed capacities used to solve novel and/or ill-defined problems in complex, real-world settings
  • Resolving conflict and Negotiating with Others - bringing others together and trying to reconcile differences. Handling complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others
  • Developing and Building Teams – Encouraging and building mutual trust, respect, and cooperation among team members
  • Time Management – Managing one’s own time and the time of others, understanding how to prioritize major initiatives while following established policies and procedures
  • Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Monitoring – assessing the performance of yourself, other individuals, programs, or organizations to make improvements or take corrective action
  • Instructing – Teaching others how to do something
  • Creating and Analyzing Budgets – understanding of the organization’s financial position and future goals to develop a financial plan for managed programs.
  • Operational Excellence – strives to meet or exceed National and site-level goals using established policies and procedures


  • A deep belief in organizational mission
  • Experience working directly with opportunity youth, preferably high school students
  • Experience in a professional corporate office environment, acting as the standard for professional behavior and performance
  • Experience with outcomes-based management, implementing data-driven decision making
  • Proven ability to work with a board of directors and senior-level executives from a wide spectrum of industries (corporate, school districts, community, and civic organizations)
  • Excellent communication skills with the ability to present to large and small audiences
  • Ability to train and develop others through strong facilitation, coaching, and communication skills
  • Ability to relate and work with diverse populations in diverse settings (e.g. students, corporate personnel, school administrators)
  • Comfort working with computers, databases, and Microsoft Office applications. Salesforce experience desirable
  • Ability to work a flexible schedule, including some evenings and weekends
  • Self-directed and able to work effectively without day-to-day supervision
  • Four-year college degree

Physical Requirements

Including, but not limited to standing and sitting for long periods of time; speaking loudly and clearly; seeing and hearing things both near and far away; and reaching, stooping, kneeling, and fine-finger and hand manipulation in the use of a computer, chalkboard, dry erase board, or projector. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading. Most work environments are climate-controlled, open space floor plans.

Compensation and How to Apply

Salary will be competitive and commensurate with experience and qualifications. Comprehensive benefits package including health coverage and 403(b) retirement plan

As Program Director, you are directly responsible for the strategy, budget, management, and evaluation of the Chicago office’s student recruitment, school and community partnerships, summer training, and career and college connection…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 30, 2022
  • Application Deadline
    May 27, 2022
  • Education
    4-Year Degree Required
  • Experience Level


180 N. Wabash Ave, Chicago, IL 60601, United States
Suite 600

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