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Bilingual Housing Counselor (MANNA)

Posted by
NeighborWorks Affiliates | Washington, DC
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NeighborWorks Affiliates


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Published 11 days ago

July 24, 2020
July 24, 2020
Commensurate with Experience.

Position: Housing Counselor

Department: Homeownership Center

Status: Full-time with benefits OR Part-time (limited benefits)

Reports to: Director of Homebuyer Education & Credit Counseling

&

Director of Programs & Quality Control

Organization: MANNA, Inc.

Background: MANNA is a nonprofit developer of quality affordable housing. The organization has was established in 1982 and was the first organization in the country to create a Homebuyer's Club, which is a peer support group and homeownership counseling program. This program, created in 1986, has been replicated nationally by NeighborWorks American (formerly the Neighborhood Reinvestment Corporation).

Description: A MANNA Housing Counselor provides education and coaching services in a classroom and one on one setting to discuss topics related to housing, while managing a continuous client pipeline. Also, works with a team of housing counselors to run and promote MANNA's exclusive homebuyer education & services.

Duties & Responsibilities:

  • Client Case Management
  • Logging client information into computer database
  • Client coaching and follow ups
  • Creating Action Plans for new clients
  • Attend Workshops and Trainings
  • Provide Workshop presentations
  • Provide reporting to higher management and funders
  • Provide feedback to Director on existing programs
  • Maintain Program Management & Promotion of MANNA's housing programs and developments
  • Assist in website management (updating events & homebuyer education programming changes)

Requirements:

  • Bachelor's Degree (4 Year Degree)
  • Strong case management skills
  • Proficient in Microsoft Word, Excel, Outlook, and Calendar

Preferred Qualifications (MANNA will give prioritize hires with these qualifications):

  • HUD Certified Housing Counselor
  • Prior experience with low and moderate-income households
  • 3 or more years experience as a Housing Counselor (Preferred)
  • Proficient in case management software
  • Knowledge of best practices in homebuyer education and credit counseling including affirmative marketing plans and tactics
  • Familiar with home purchase process and mortgage process

Skills:

  • Highly organized and meticulous (strong attention to details)
  • Ability to multi-task and timely complete project tasks under pressure
  • Ability to work independently & in a team setting
  • Ability to motivate adults (clients)
  • Ability to meet deadlines for other departments (as required)

Additional Details:

MANNA serves clients in Washington D.C and Prince George's County, Maryland. Therefore counselors will be required to work from multiple offices/locations to best serve MANNA clients.

MANNA has multiple locations and work at multiple locations will be required.

Office hours will vary pending client meetings and orientations. Office hours include monthly weekend meetings.

Salary will be commensurate with experience.

Position: Housing Counselor

Department: Homeownership Center

Status: Full-time with benefits OR Part-time (limited benefits)

Reports to: Director of Homebuyer Education & Credit Counseling

&

Director of Programs & Quality…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Entry level

Benefits

Full-time Permanent Position with comprehensive benefits package.

OR

Part-time (flexible schedule) with limited benefits package.

Full-time Permanent Position with comprehensive benefits package.

OR

Part-time (flexible schedule) with limited benefits package.

Level of Language Proficiency

English (Required)

Spanish (Required)

English (Required)

Spanish (Required)

How to Apply

If interested in applying for the position, include these following items in an email;

  1. Resume
  2. Cover Letter
  3. Contact information
  4. Subject Line: "Bilingual Housing Counselor Position Inquiry - (Full Name)"

All emails should be addressed to: JGalvez@MannaDC.org (Director of Corporate Development)

We will be collecting resumes and creating a list of viable candidates on a rolling basis.

Applicants may be contacted immediately or after some time.

Inquiries without all previously mentioned components will be ignored.

If interested in applying for the position, include these following items in an email;

  1. Resume
  2. Cover Letter
  3. Contact information
  4. Subject Line: "Bilingual Housing Counselor…

Location

6856 Eastern Avenue Northwest, Suite #100, Washington, DC 20012

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