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Individual Giving & Operations Manager

Posted by
Western Rivers Conservancy | Portland, OR
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Western Rivers Conservancy


New
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Published 4 days ago

February 5, 2020
$58,000 - $68,000

Western Rivers Conservancy seeks a river lover and database whiz to join our development team. This position manages our Salesforce database, keeps office systems humming, and helps increase donor support for the organization. 

ABOUT WESTERN RIVERS CONSERVANCY

Western Rivers Conservancy protects outstanding river ecosystems in the western United States through land acquisition. We buy land along river corridors and place it into permanent conservation in order to conserve critical habitat, provide public access for compatible use and enjoyment, and secure the health of whole ecosystems.

Since our inception in 1988, Western Rivers Conservancy has protected critical riverlands along more than 48 rivers and streams around the West including the John Day, Hoh, Gunnison, Klamath and Rio Grande. To learn more about WRC’s current projects and conservation accomplishments, go to: www.westernrivers.org/projectatlas/

POSITION SUMMARY

The Individual Giving & Operations Manager is responsible for managing WRC’s donor database (Salesforce) and increasing support for the organization through the development and implementation of annual appeal giving strategies. The Individual Giving & Operations Manager recruits and retains small donors (under $1,000) through outreach and a variety of direct mail strategies including new donor acquisition, renewals, special appeals and other mailings. The position also keeps WRC’s operations running smoothly by coordinating with our IT consultants and making sure office communications systems are up to date. The Individual Giving & Operations Manager reports to the Director of Finance & Administration, works in coordination with the development and communication teams, and is based at our headquarters in Portland, Oregon.

ESSENTIAL JOB FUNCTIONS

Database Management (55%)

  • Oversee the daily operation of the Salesforce database. Ensure the accuracy and integrity of the data, including input and output, and end-user training and support.
  • Coordinate and plan for future data conversions/upgrades as needed.
  • Develop and maintain efficient systems for data cleansing, data entry, gift processing, prospect research, and relationship management.
  • Process bi-annual National Change of Address (NCOA) updates to ensure accuracy of mailing list.
  • In coordination with other development staff, maintain customized major gift, foundation and corporate tracking; prepare fundraising progress reports and mailing lists. 
  • Prepare direct mailings for the purpose of recruiting and retaining donors, including solicitation of new donors, renewals, special major donor appeals and other mailings.
  • Assure maintenance of a central file of donor records of correspondence (hard copy).
  • Process donations and prepare acknowledgement letters and other correspondence.

Annual Giving (25%)

  • Coordinate and participate in all aspects of WRC’s annual appeal strategy, including determining revenue goals. Prepare direct mailings for the purpose of recruiting and retaining small donors (under $1,000), including solicitation of new donors, renewals, special appeals and other mailings.
  • Work with the development team to build strategic and tactical plans for achieving these goals (total dollars raised, percentage participation, consistency of giving, average gift size, etc.).
  • In partnership with the communications team, coordinate strategies to incorporate various affinity groups, e-campaigns, giving societies, acquisition of new donors and regional outreach all focused on shaping a sustainable tradition of annual support.
  • Respond to inquiries, electronic and otherwise, from prospective donors and members of the public. 

Operations Management (20%)

  • Serve as liaison with IT consultants, working with them to troubleshoot problems and keep workstations, phones and other equipment running smoothly.
  • Purchase and maintain office equipment and software licenses. 
  • Process mail and keep office supplies stocked and organized.
  • Assist with internal controls and bookkeeping such as the distribution of timesheets and expense reports.

POSITION REQUIREMENTS

A successful Individual Giving & Operations Manager candidate will likely have:

  • Demonstrated proficiency and accuracy in donor database management, preferably Salesforce;
  • Demonstrated proficiency in Microsoft Office including mail merge;
  • Strong communication skills, both oral and written;
  • A solutions-oriented mindset with strong attention to detail;
  • Tact, excellent judgment and an upbeat attitude;
  • Flexibility and ability to manage diverse tasks;
  • At least five years’ relevant experience;
  • Demonstrated commitment to river conservation.

COMPENSATION: Annual salary of $58,000 - $68,000 depending on experience. WRC offers a generous benefits package that includes medical, dental, and long-term disability insurance; a 403(b) retirement plan; a flex plan and bicycle commuter benefit.

TO APPLY: Please email a cover letter and resume to jobs@westernrivers.org. Applications may also be mailed to: Hiring Committee, Western Rivers Conservancy, 71 SW Oak St, Suite 100, Portland, OR 97204.

Western Rivers Conservancy is an Equal Opportunity Employer. We are committed to creating an organization that reflects the diversity of the communities we serve. We are also committed to maintaining a culture that is not only free from discrimination, but actively inclusive of the rich and varied perspectives that diversity brings.

CLOSING DATE: Priority consideration will be given to applications received by Wednesday, February 5. 

Western Rivers Conservancy seeks a river lover and database whiz to join our development team. This position manages our Salesforce database, keeps office systems humming, and helps increase donor support for the organization. 

ABOUT…

Details at a glance

  • On-site Location
  • Full Time Schedule

Benefits

WRC offers a generous benefits package that includes medical, dental, and long-term disability insurance; a 403(b) retirement plan; a flex plan and bicycle commuter benefit.

WRC offers a generous benefits package that includes medical, dental, and long-term disability insurance; a 403(b) retirement plan; a flex plan and bicycle commuter benefit.

How to Apply

Please email a cover letter and resume to jobs@westernrivers.org. Applications may also be mailed to: Hiring Committee, Western Rivers Conservancy, 71 SW Oak St, Suite 100, Portland, OR 97204.

Western Rivers Conservancy is an Equal Opportunity Employer. We are committed to creating an organization that reflects the diversity of the communities we serve. We are also committed to maintaining a culture that is not only free from discrimination, but actively inclusive of the rich and varied perspectives that diversity brings.

Please email a cover letter and resume to jobs@westernrivers.org. Applications may also be mailed to: Hiring Committee, Western Rivers Conservancy, 71 SW Oak St, Suite 100, Portland, OR…

Location

71 Southwest Oak Street, Suite 100, Portland, OR 97204

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