Care Coordinator (Blended Case Management)

Job Type

Full Time


Maximum: $45,111




Centre Street
New York
New York

United States



For many years, BRC has provided home-based case management services through its Blended Case Management (BCM) activities. With Medicaid reform, BCM has transitioned into BRC's Care Coordination program. Funded by Medicaid and the NYC Department of Health and Mental Hygiene and Medicaid, BRC Care Coordination offers comprehensive case management services to individuals diagnosed with a serious and persistent mental illness, many with a history of homelessness and/or substance abuse. BRC maintains an ongoing enrollment of over 100 clients in its Care Coordination program. 


Full-time, 35 hours per week

Monday - Friday, 9:00am - 5:00pm


Work with case load (up to 25 clients) to maintain stability within the community. Clients have co-occurring disorders which may include, but not limited to mental illness, substance abuse, and/or serious medical conditions. Will conduct and complete intakes, assessments, and care coordination/treatment plans. Work with other providers to ensure appropriate services are accessed and in place to allow the client to maintain stability within their community. Additional responsibilities include, but not limited to, client escorts, assistance with ADL's, crisis intervention, securing temporary or permanent housing, and other interventions. Documentation, record keeping and progress notes. Attend staff meetings and trainings. Provide specialized care for AOT/ Kendra's Law clients, including all appropriate documentation. Perform Inter RAI Assessments to determine if HARP members are eligible for Home and Community Based Services. On-call responsibilities in response to client crises. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.


BA required and experience working with the mentally ill required. Excellent writing skills, along with proficiency in Microsoft Office applications. Bilingual (Spanish/English) preferred.. CPR training certification or willingness to take training class in CPR.



BRC is among the most comprehensive, effective, and fastest growing agencies in NYC serving homeless New Yorkers.  With a $77 million budget and over 800 employees, BRC has 27 programs throughout the New York City area that work together to form a seamless continuum of caring and effective services to meet all of a client's needs. We employ a holistic approach, helping clients achieve health, wellness, and economic self-sufficiency, offering an array of housing and services for more than 10,000 of New York's neediest residents. BRC has an entrepreneurial culture with a track record of innovation.  BRC is highly successful and has been recognized for it, most recently as a winner of the NY Community Trust's Nonprofit Excellence Award and as a national finalist for the Drucker Prize for innovative management. Staff at BRC works together collaboratively to address some of the greatest social challenges of our City and does so using a compassionate and respectful approach. In our most recent survey, 95% of our employees said they would recommend BRC as a good place to work.  For more information about BRC, please see our website at

Professional Level

None specified

Minimum Education Required

4-year degree