336 North Central Avenue
United Way of Westchester & Putnam is seeking a part-time candidate for Intake Specialist position in their 2-1-1 Call Center for DSRIP project. The position consists of handling incoming referrals as assigned by Coordination Center Manager, including contacting existing Healthy Together clients as needed to gain additional information, and sending referrals out to network providers to address their identified needs according to established procedures on an assigned schedule; follow-ups on all cases based on protocols; document narrative and statistical records accurately on all caller contacts; acquire and maintain a thorough understanding of relevant software. Research and document additional resources found outside of the UniteUS platform in order to ensure that the appropriate referral is being given to the member.
Qualifications: Bachelor’s degree in Social Work or related field and a minimum of 1-2 years of related experience working in information and referral, human service, social work field ; Proficient with computers and ability to work with multiple applications
Send cover letter, resume, and salary requirements to: Lynn Clifford, 336 Central Park Avenue, White Plains, NY 10606; 914-684-2214 (Fax); LClifford@uwwp.org (E-mail). EOE
Minimum Education Required