Needs Assessment and Evaluation Manager

Job Type

Full Time


Details: Commensurate with exp.



Start Date:


Application Deadline:



7501 Wisconsin Avenue
Suite 1100W
United States


The National Association of Community Health Centers (NACHC) seeks a full-time Needs Assessment and Evaluation Manager to support a nationally coordinated effort to enhance the delivery of operational training and technical assistance to the national network of over 1,400 Community, Migrant, Homeless, and Public Housing Health Centers. Under a National Cooperative Agreement (NCA) from the Bureau of Primary Health Care (BPHC)/Health Resources and Services Administration (HRSA), the federal entity responsible for administering the Health Center Program, NACHC is responsible for a single, consolidated national assessment of Training and Technical Assistance (TTA) needs across health centers in collaboration with 19 other NCAs working to develop and deliver health center TTA. 

NACHC is also responsible for developing an aligned evaluation plan to collect ongoing feedback from TTA users on the quality and usefulness of TTA resources from NACHC as well as collectively across all NCAs. Managing additional input from other BPHC-funded TTA partners, like state/regional primary care associations (PCA) and health center controlled networks (HCCN), will also be required. Stakeholder engagement, design/development, fielding/testing, analyzing, and disseminating results are activities planned through June 2020.

Duties and Responsibilities: 

 National Health Center Needs Assessment (45%)

  • Coordinate the development of a single, national health center needs assessment strategy that documents emerging health center operational needs. Such a strategy will include quantitative and qualitative approaches to document priorities and needs as identified by health center senior leaders, staff, patients, board members, and others.   
  • Design a fielding strategy to solicit a sufficient response rate across all health centers nationally.
  • Field a national needs assessment to all health centers nationally and be responsible for follow up necessary to reach response rate target(s).
  • Coordinate the Needs Assessment Working Group made up of the various NCA partners actively contributing to the development, fielding, analysis, and dissemination of the national needs assessment. This includes scheduling meetings (mostly telephonic), planning meeting agendas, and coordinating communications across members.
  • Engage other stakeholders for input in the national health center needs assessment strategy.
  • Manage deliverables of External Consultant to insure met on time, of high quality, supportive of all activities described below, and done in collaboration with other NCAs.

Evaluation (25%)

  • Work with NCA partners to design and implement a cross-NCA evaluation strategy that identifies a common core set of T/TA performance metrics to measure collective impact. Once established, regularly communicate aggregated results across NCAs.
  • Ensure evaluation activities inform needs assessment activities and vice versa. Work with NCA partners to develop a “feedback loop” strategy that continuously monitors health centers’ needs.
  • Plan for and implement a comprehensive evaluation strategy internal to NACHC that aligns program evaluation activities across NACHC and captures/documents comparable results. Work to ensure these metrics can be used to improve NACHC T/TA and program efforts, and demonstrate impact.
  • Manage deliverables of External Consultant to insure met on time, of high quality, supportive of all activities described below, and done in collaboration with other NCAs.

Analysis and Dissemination (25%)

  • Collaborate with NCAs to develop an analytic strategy across the national needs assessment, evaluation, and continuous monitoring to effectively guide the development of T/TA across NCAs and other T/TA partners or stakeholders.
  • Analyze data and interpret results. Includes supplementing needs assessment data with other data sets to inform needs assessment development and analysis.
  • Other analysis activities as needed to explore impact of health centers.
  • Effectively communicate results to various stakeholders, including the BPHC.

Other Activities (5%)

  • Track and report progress on these deliverables under NACHC’s NCA.
  • Track and where possible coordinate with external surveys fielded to health centers.
  • Contribute to grant writing and planning.
  • Other projects and tasks as assigned.
  • Occasional travel.


  • Master’s degree in with special emphasis on evaluation or related field. 
  • Experience with survey design methods and strategies and linking survey data to other data sets; stakeholder engagement and building consensus across stakeholders; evaluation; data analysis and management; qualitative research designs; needs assessments; and project management.
  • 5 years of relevant and applied experience.
  • Able to effectively communicate to a variety of stakeholders.
  • Ability to work collaboratively with others located in different offices, and ability to work independently under tight deadlines.
  • Proficiency in Microsoft Office, especially Excel and Access, and a data analysis application (such as SAS, SPSS, or Stata).

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please apply here: