Content Specialist

Job Type

Full Time




District of Columbia
United States


Location for this position is flexible (travel required)

About the Organization

Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE we envision a society that has the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at


The Content Specialist works as part of a team to support the development, implementation, and enhancement of ZERO TO THREE’s multi-disciplinary, competency-based professional development products and services for individuals and organizations. This position contributes to the content development of a range of professional development offerings, including training manuals, online learning content, and other written products. The Content Specialist also supports the collection and analysis of evaluation data, provides content research updates, contributes to presentation development, and responds to quick turn-around requests.

Essential Duties and Responsibilities

Contribute to:

  • the development of research-based and evidence-informed program content and professional learning options
  • the development of presentations at state, regional, national, and international early childhood conferences and meetings
  • the department’s continuous quality assurance processes, including tracking, collection, and analysis of customer data
  • updates and/or revisions to professional development approaches and development processes based on analysis of research, systems, policies, and other pertinent factors
  • content support for the department’s Co-Directors and the Division’s Marketing team
  • the overall work of the PDWI Department and the Business Operations and Marketing Division
  • Stay current with relevant research, including adult and child development; professional learning approaches, methods, and effectiveness; and workforce development initiatives, systems, and policies to support development of products and services
  • Work collaboratively with other ZERO TO THREE content development teams across Program and Policy divisions
  • Travel as required for trainings, meetings, and conferences to represent ZERO TO THREE and the PDWI Department
  • Perform other duties as assigned to support efficient and effective content development and delivery

Skills and Experience

  • Minimum of 5 years of relevant work experience
  • Excellent written and verbal communication skills
  • Experience in professional development and presentation design and development (across all learning modalities)
  • Strong operational knowledge and expertise related to: infant/toddler learning and development; adult learning and development
  • Familiarity with workforce policy, research and best/promising practice regarding professional development and early childhood workforce issues and systems
  • Strong organizational skills, attention to detail, and the ability to manage multiple responsibilities effectively against timelines
  • Strong computer software skills, including Microsoft Office Suite (Word, PowerPoint, and Excel; Access and Publisher a plus); knowledge of or experience with Articulate Storyline preferred
  • Strong interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to travel

Essential Qualities

  • Practice and encourage critical thinking
  • Self-reflective and empathic
  • Recognize the influence of workplace relationships on outcomes and results
  • Maintain a respectful and accepting approach to others
  • Awareness of the influence of the larger context on individual behavior
  • Support the work efforts of colleagues at all levels and in all areas of the organization collaboratively and creatively


Bachelor’s degree in early childhood, adult development, or a related field

Physical Requirements

While performing the responsibilities of the job, the employee is frequently required to use finger dexterity as well as sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also may need to remain seated for long periods of time and have the ability to perform repetitive motions. Employee is frequently required to grasp objects, including a writing instrument, pull objects, and hear well enough to detect nuances and receive detailed information. The employee may be required to reach for objects, push objects, bend, squat, stand, or walk, and have the ability to communicate verbally. Frequently must be able to lift at least 30 pounds, and occasionally up to 60 pounds.

Working Conditions

The work conditions described here is representative of those an employee encounters while performing this job. The employee is expected to travel and will be exposed to outside environmental conditions during those times. The incumbent typically works indoors in a heated and air-conditioned office, with a mixture of natural, incandescent and fluorescent light with low to moderate noise levels.

ZERO TO THREE: National Center for Infants, Toddlers, and Families is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

Professional Level


Minimum Education Required

4-year degree

How To Apply

To apply for this position visit, and select the "Apply Now" option.