Community Engagement Assistant (NYC)

Job Type

Part Time




134 W. 37th St.
Floor 11
New York
United States

Description engages the public in public schools by giving people a simple, accountable, and personal way to address educational inequity. In this clip, board member Stephen Colbert tells our story.

Since its launch in 2000, more than 3 million "citizen philanthropists" have donated to classroom projects on, channeling books, field trips, technology, and other resources to more than 28 million students in public schools, overwhelmingly from low-income households. Along the way, the organization helped to pioneer the field of crowdfunding and is now making an impact beyond school supplies.

Thanks to our dedicated team and culture, earned recognition as the #1 "Best Nonprofit to Work For" by the Nonprofit Times.

About the Team:

We operationalize storytelling and facilitate gratitude, with the support of over 300 volunteers. The Project Content and Fulfillment team vets and posts each project request from essay to shopping list, ensures that all materials and experiences make it to teachers and their classrooms, and delivers the rewarding final touch to funded projects: the donor thank-you.

While we have two volunteer programs, you’ll primarily work with one: our Gratitude Volunteers! Teachers, donors, and students come together in our office to process and mail handwritten student thank-yous from completed projects out to donors. Last school year alone, they mailed over 100,000 thank-you packages – or about 1 million individual thank-yous!

The Community Engagement Assistant will work with our Senior Community Engagement Associate and another Community Engagement Assistant to ensure that our Gratitude Volunteers have a rewarding, laughter-filled, and productive volunteer experience.

About the Role:

As the department that processes student thank-yous, we think our volunteer program should embody the same qualities of a great thank-you letter: generosity, gratitude, and sometimes a little glitter. We’re looking for a teammate who can foster an engaging and organized volunteer environment, even on the rainiest of Mondays.

You will:

  • Prepare for daily programming. Things like being around for any volunteer-related questions (Our volunteers are thorough!), each volunteer has a mail bin with their name on it (Personalization is key!), stations are clean and organized (Nobody likes a messy workspace!) and most importantly, all of their favorite snacks are fully stocked (Yum!).
  • Welcome new volunteers. Respond to applications and schedule and run regular volunteer orientation sessions.
  • Communicate with volunteers – about scheduling, about their favorite snacks, about their new found passion project. You’ll make sure volunteers feel just as much a part of the team as anybody else. Because they are!
  • Connect with teachers and donors on tricky Thank-You Packages that require an extra special touch. 
  • Provide support to team goals as needed.

About You:

  • You include everyone. You notice the person at the party who feels left out and immediately invite them to join the conversation - both online and IRL. Awkward silence? You don’t know what that is.
  • You are an A+ communicator. Your emails make people smile and you can explain just about anything to anyone.
  • You live for organization. You find it satisfying to put things into a system - both data on a computer or physical inventory. We have projects and numbers to sort as well as incoming mail to organize - it’ll be a daily organizing party! 
  • You are a helper. You find it satisfying to help someone find a solution and you’re happy to jump in wherever needed.
  • You are tech savvy. You’re comfortable learning new programs and tools quickly. The idea of a fast-paced startup-like environment excites you.
  • You are a recent graduate, current student, or professional who is motivated to work part-time for a mission-driven non-profit organization. A bachelor’s degree is not required.

The Details:

  • Hours: Between 15 - 20 hours a week, Mon - Sat (depending on seasonality). The in-office volunteer program is active until 8 PM; must be available at least two weekday evenings.
  • Length: August through June
  • Compensation: $15 per hour

To Apply:

Apply by submitting your resume and a cover letter addressed to Liam Cates, Senior Community Engagement Associate.

A Final Note

The team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available.

We are an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient.

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.

Professional Level

Entry level

Minimum Education Required

No requirement

How To Apply

Apply by submitting your resume and a cover letter addressed to Liam Cates, Senior Community Engagement Associate.