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Senior Program Manager

Posted by
The Platform of Hope
|
Washington, DC

The Platform of Hope


New
|
Published 21 days ago

November 1, 2020
September 30, 2020
$60,000 - $70,000Commensurate with experience

The Platform of Hope is seeking applicants for the position of Senior Program Manager (formerly Family Care Lead). The Senior Program Manager will play a critical role in the implementation and expansion of this pilot initiative, including: leading family care coordination; planning programming and long-term strategy; and overseeing the referral network. This is a leadership position that centers on a deep interest in sustained family engagement as working with participants will a primarily responsibility.

About the Platform of Hope

The Platform of Hope is a pilot program that began in September 2018 to combat the displacement of low-income families of color from Adams Morgan/ Ward 1 by supporting families in accessing resources and connecting to their community. Our program works to change the paradigm of traditional social services delivery to center the voices of families in making holistic decisions about their life, as well as uphold social capital between families as a key factor for long term success. POH’s model looks at the integration of housing, education, employment, family stability, physical health, mental health, etc. to partner with families to identify their goals and then self-direct plans to accomplish those goals. POH was formed and continues to be governed by a strategic alliance of four anchor institutions in Ward 1: Jubilee Housing, Jubilee JumpStart, Mary’s Center/ Briya Public Charter School and Sitar Arts Center. We work with strategic alliance partners collaboratively to assist families in pursuing goals (particularly through referrals), as well as develop additional programming based on families’ needs. We intentionally facilitate the building of strong social networks among participating families to highlight families’ innate resourcefulness and knowledge. POH believes in systems change that centers the lived experience of families and we hope to further our advocacy work as the program continues.


About the Team and Program

The Platform of Hope is seeking to fill our four-person staff team with a Senior Program Manager that would partner with the Program Manager and Program Coordinator for family care coordination. In addition, the Senior Program Manager would work with POH’s Vice President to plan the program’s continued expansion and advise the Steering Committee on long term program strategy. POH’s current model is based on working with cohorts of 20 families throughout 12-month program years; every year, we expand by adding an additional cohort of 20 families alongside families who opt to return for subsequent years. We will be concluding an extended Year 2 in December 2020 with 2 cohorts of families and begin in January 2021 with 3 cohorts for Year 3 (between 40-60 families in total).


Position Responsibilities


1. Actively engage in family care and maintain supportive, professional relationships with all participant families (50% of time)

●     Establish supportive, professional relationships with all participant families

●     Provide one-on-one monthly coaching to at least 50% of families (estimated 30 families in year 3)

●     Partner with Program Manager and Program Coordinator on care coordination for all familiesà develop group strategy for families with more critical needs/ share overall trends for families

●     As part of the interdisciplinary team of care, participate in care conference as needed, respecting confidentiality while supporting participant movement towards goals

●     Ensure /maintain all confidentiality agreements and “need to know” requirements (adhering to child abuse and neglect reporting and other requirements in support of the safety of families and the communities)

●     Ensure appropriate documentation and coordination of one-on-one monthly meetings

●     Work with POH team to administer assessments to families and track program outputs

●     Document program elements such as curricula, individual stories and group outcomes


2. Partner in planning and implementing program activities, including: referrals to partners; creation of additional learning opportunities for families; planning of Saturday family sessions (3rd Saturday of the month) (20% of time)

●     Work closely with Program Manager and strategic alliance program partner teams to create programming (examples: Parenting Class, English Café, Financial Literacy)

●     Collaborate with planning committee and families in creating activities and initiatives

●     Support families in organizing together

●     Make referrals for families to participate in programs with partner organizations along with Program Manager and collaborate with program partner staff on registration


3. External: Lead the development of new partnerships for referrals and additional services to families; represent POH in advocacy work centered on families (15% of time)

●     Identify affinity systems change campaigns

●     Seek and recruit services from other partners for necessary services such as legal, employment as well as additional housing/early childcare/youth development/ health

●     Participate in forums and coalitions to help raise POH profile and find opportunities to share family voices


4. Long Term Strategy and Growth (15% of time)

●     Work with POH team and steering committee to explore and plan the program’s scalability over the next 2 years

●     Work with families to create “alumnae” roles for returning families and provide new leadership opportunities

●     Participate in financial and strategic planning with POH VP to assess POH’s overall program cost and ideal program capacity


Additional Organizational Responsibilities:

The Platform of Hope is exploring new, equitable organizational models and this position is a critical part of building this structure and defining the resulting organizational roles and responsibilities. The Senior Program Manager would actively participate in planning processes, including continued racial equity work with POH and strategic alliance partners.


Candidate Qualifications


The Platform of Hope is seeking a team member with the following required characteristics:


-      Experience within the nonprofit sector and working with families of color-- particularly Black and brown communities, including first generation immigrants

-      A “family first” approach to providing services that centers communities in decision making and values families’ innate knowledge and abilities, upholding families’ dignity and self-determination as core pillars

-      An interest in base building among communities to decide on goals and advocate together with the vision of larger systems change

-      An emphasis on trust and authentic relationship-building with families, with compassionate and non-judgmental approach

-      Ability and willingness to commit to assessment plan and documentation as well as respect for confidentiality

-      Openness and approachability, with ability to connect to people of diverse backgrounds

-      Deep analysis of systems of oppression and interest in anti-racism work

-      Ability to work remotely, with ability or/ commitment to learn utilizing zoom calls and google drive (POH will provide laptop and software)

-      Experience and comfort in meeting and tracking goals


An ideal candidate will be interested in:

-      working directly with families in partnership with colleagues

-      being a part of a small team and in developing new shared processes

-      collaboration and innovation with other organizations

-      working in “nontraditional” culture and in building an equitable and non-hierarchical structure


Additional desired characteristics:

-      someone who already has a network in place for social services and is willing to leverage/ build relationships

-      background in organizing/ interest in advocacy work

-      Bilingual in English and Spanish or Amharic


Statement on Non-Discrimination

The Platform of Hope strives to be an anti-racist organization and uphold our founding goal to confront systems of inequity, accessibility and inclusion. All interested and qualified applicants should feel welcome to apply regardless of race, gender, sexual orientation, religion, age, disability, or other status protected by applicable law. Women and people of color are encouraged to apply.

The Platform of Hope is seeking applicants for the position of Senior Program Manager (formerly Family Care Lead). The Senior Program Manager will play a critical role in the implementation and expansion of this pilot initiative, including…

Details at a glance

  • Remote Possible
  • Full Time Schedule
  • Contract
  • Managerial

Benefits

This is a full-time salaried position with health and dental benefits, as well as paid vacation, which will follow the HR requirements of our current fiscal sponsor Jubilee Housing.

This is a full-time salaried position with health and dental benefits, as well as paid vacation, which will follow the HR requirements of our current fiscal sponsor Jubilee Housing.

Level of Language Proficiency

An ideal candidate will be bilingual in English and Spanish or Amharic

An ideal candidate will be bilingual in English and Spanish or Amharic

Location

Washington, DC

How to Apply

Please send your resume and a cover letter to Vice President Judy Estey at jestey@platformofhopedc.org. Applicants are encouraged to apply before September 30th. Selected applicants will be contacted for an interview over zoom. Please note the selection process will be entirely virtual.

Please send your resume and a cover letter to Vice President Judy Estey at jestey@platformofhopedc.org. Applicants are encouraged to apply before September 30th. Selected…

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