Training Specialist


San Francisco Court Appointed Special Advocate Program

Published 16 days ago

Employer:   San Francisco Court Appointed Special Advocate Program

Position:     Training Specialist

Status:           Full-time exempt

Posted:        May 2019, open until filled

Organization Overview

The San Francisco Court Appointed Special Advocate Program (SFCASA) recruits, trains and provides ongoing support to community volunteers serving as officers of the court to advocate for the best interests of abused and neglected children in the foster care system. Through sustained, personal attention, SFCASA creates positive change in children’s lives, providing children with hope, stability and opportunities to thrive in preparation for healthy, productive adult lives. More information can be found at

Position Overview

The Training Specialist will have oversight, development, and coordination of volunteer court-appointed special advocate (CASA) Core and Continuing Education trainings.

Under the direct supervision of the Program Director, the Training Specialist will play a leadership role in assisting in the development, execution and evaluation of program deliverables, with a particular focus on ensuring meaningful cross-over of shared information between new volunteer core training and supporting the continuous learning of CASA volunteers. 

Qualified candidates must be available to participate in SFCASA Core Volunteer Training. The training series lasts 6 weeks, and training sessions are held on Tuesday and Thursday evenings from 6:00pm to 9:00pm at the SFCASA office (or other alternative spaces as required).


Oversight, development and implementation of SFCASA Core Training and Continuing Education

·        Develop SFCASA core training curriculum in accordance with National and California CASA standards and policies as well as agency and local jurisdictional best practices

·        Coordinate planning and execution of volunteer trainings including maintaining information in program database, facilitating and delivering the trainings, communicating with training participants and presenters, and organizing materials and refreshments with the support of  the Volunteer Recruitment Program Coordinator

·        Work with the Program Director, Juvenile Justice Coordinator & Case Supervisor to finalize and execute new trainings related to juvenile justice-involved youth for volunteer advocates in collaboration with external partners and stakeholders

·        Engage with program staff including Case Supervisors and the Case Supervision Manager to ensure the effective Continuing Education curriculum and schedule

·        Engage staff, volunteers, and dependency professionals in the development and evaluation of training curricula to meet the needs of CASA volunteers and the client children they serve

·        Develop training for new program initiatives as needed

·        Collaborate with the Community Engagement Specialist and Volunteer Recruitment Program Coordinator to implement and conduct best practice screening and intake process.

·        Collaborate with SFCASA’s development staff to support resource development and communication initiatives and participate in SFCASA’s Recruitment & Retention Team

Additional Responsibilities

·        As a member of the program team, support the development and ongoing evaluation of the program to ensure volunteer compliance and success.

·        Participate as active team member and support organizational events as needed including, but not limited to, Swearing–In Ceremonies, Advocate Appreciation, Youth Holiday Party and Fostering Change Gala.  

·        Establish and maintain effective, collegial working relationships with SFCASA staff, board and volunteers, as well as with representatives of the San Francisco Human Services Agency, the dependency court attorney panel, education service providers and other community service providers and entities

·        Other duties as assigned; non-essential job duties, non-related responsibilities and other tasks as required by the Executive Director and Agency may be assigned from time to time – SFCASA is a small non-profit organization requiring flexibility from its staff

Qualifications and Requirements

·        Bachelor’s degree in social-service related field (advanced degree preferred)

·        5 years of experience in the fields of social service and juvenile law and/or in adult training, learning and theory, and/or volunteer program management

·        Strong working knowledge of community resources and the strengths and challenges to improve and grow volunteer engagement in the San Francisco and greater Bay Area

·        Must complete SFCASA Core Training and pass a comprehensive background check

·        Strong written communication skills, including editing skills

·        Excellent oral communication skills, including the ability to evaluate and make mindful, strategic decisions in emotionally-charged situations and in the absence of complete clarity

·        Competence in Microsoft Word, Excel and Outlook programs and comfort learning and utilizing new software programs; experience with Salesforce, FormAssembly and SquareSpace a plus

·        Flexibility with hours and schedule, including frequent evenings and some weekends, with an ability to communicate effectively with the Program Director and other SFCASA staff regarding workload and schedule

·        Demonstrated respect of all people regardless of socioeconomic background, culture, religion, sexual orientation, disability or gender and experience working with culturally diverse populations

·        Ability to maintain confidentiality and exercise diplomacy and discretion in communication and interaction with others

·        Spanish-English bilingual skills desired

·        Experience supporting TAY (Transitional Age Youth) and an appreciation of adolescent strengths and needs desired

Salary & Benefits

Salary commensurate with experience. SFCASA offers a robust benefits package including health, dental and vision insurance; a 403(b) retirement savings fund; flexible spending plans; and generous vacation and sick leave and paid holidays.

To Apply

Please send a cover letter, resume and three references in one PDF file via e-mail to with “Training Specialist” in the subject line. Please, no phone calls or site visits. This position will remain open until filled; complete applications will be reviewed as they are received.

San Francisco CASA is an equal opportunity employer.

Employer:   San Francisco Court Appointed Special Advocate Program

Position:     Training Specialist

Status:           Full-time exempt

Posted:        May 2019, open until filled

Organization Overview

The San Francisco Court Appointed Special Advocate…

Details at a glance

  • On-site Location
  • Full Time Schedule

How To Apply


2535 Mission Street, San Francisco, CA 94110