Baltimore Program Director

Job Type

Full Time



Application Deadline



1500 Union Avenue
United States



Urban Alliance is a national youth development nonprofit that provides economically-disadvantaged young people with the exposure, opportunity, support, and training needed to prepare them for lifelong economic self-sufficiency. Urban Alliance’s core program matches underserved high school seniors with paid, professional internships, job skills training, one-on-one mentoring, and ongoing post-program support to expand their idea of what is possible for their future.

The High School Internship Program provides under-resourced high school seniors with year-long paid internships, comprehensive job readiness training, and mentorship to ensure post-high school connection to college, a career, or career-training pathway. UA’s goal is to give young people an expanded idea of what’s possible for their future through access to meaningful professional development and work experience. Since 1996, UA has connected 4,000 youth to professional paid internships.

Urban Alliance is looking for a youth development professional to implement its proven program model and establish Urban Alliance as the standard for excellence in youth employment in Baltimore. The position will report to the Baltimore Executive Director. The Program Director is charged with ensuring that program fidelity is maintained while the Urban Alliance core values are followed. Urban Alliance is seeking a youth expert, who is as comfortable speaking with youth, businesses and community leaders in all sectors. A successful candidate will be a dynamic self-starter with strong attention to detail and committed to put youth first while working to realize the larger organization’s goals.

Key Responsibilities:

Student Management

  • Oversee recruitment of students from selected Baltimore City Public High Schools
  • Prepare/Organize/implement pre-work training process in coordination with Executive Director
  • Oversee preparation of UA’s weekly professional development workshops
  • Ensure all students/interns have a post-high school plan in place

Personnel Management

  • Supervise, support, provide feedback and formally evaluate Program Coordinators
  • Assist with the hiring of new personnel
  • Implement staff professional development plans
  • First responder to assigned staff grievances and concerns
  • Ensure UA core values are entrenched in direct reports’ work
  • Conduct weekly check-ins (according to the long-term plan) with direct reports

Program Management                                                  

  • Report program enrollment statistics monthly to Executive Director and Monitoring and Evaluation Manager.
  • Maintain relationships/partnerships with students, mentors, parents, school staff and community leaders/resources and other UA Stakeholders
  • Plan program special events (PSC, kick off, mentor training, graduate party)
  • Maintain high school internship program calendar and update all staff on important dates
  • Facilitate weekly program and tracking meetings
  • Ensure quarterly newsletter is distributed
  • Provide information to help maintain UA’s web page
  • Complete special projects as they arise
  • Monitor college application process
  • Oversee daily operations of school year and summer internship programs (including speaker series, career day, and PSC preparation)

Job Site Management

  • Develop, organize, and implement mentor training
  • Support mentors with helpful suggestions to best structure student supervision
  • Troubleshoot and mediate job site conflicts
  • Oversee the UA Mentor Appreciation strategy (events, thank you letters from students, etc.)
  • Oversee the Urban Alliance Mentor Advisory Board

Recruitment/School Relationship Management

  • Work with Director of Program Quality to devise and monitor a student recruitment strategy for fall, winter, and summer enrollment
  • Cultivate relationships with key personnel within target schools
  • Manage the appreciation process of personnel within the schools who assist with recruitment


  • Maintain Salesforce database
  • Assist the Monitoring and Evaluation Manager with the collection of data (from PC’s) through skill evaluations, satisfaction surveys, and interviews
  • Work with the Monitoring and Evaluation Manager to administer the UA evaluation plan
  • Work with the Executive Director and Director of Program Quality to design and implement strategies to improve program operations and better serve our participants

Preferred Experience and Qualifications:

  • Undergraduate degree required; advanced degree preferred
  • A passion for and understanding of at-risk youth and a deep commitment to the mission of the organization
  • Significant experience with an organization that works with youth, education, and/or workforce development
  • An energetic, visionary leader with sound judgment
  • Ability to communicate with and relate to Urban Alliance’s diverse constituencies, including urban youth and their families, staff, business leaders, volunteers, government officials, community leaders and funders
  • A capable administrator and problem solver, with demonstrated leadership experience, strong organizational skills, and proven success in building, leading and managing a strong team
  • Understanding of and ability to maneuver in the Baltimore, MD education, workforce, and social service communities
  • Ability to communicate persuasively in speech and writing
  • Strong management skills, ability to motivate staff and to have direct and open conversations
  • Excellent attention to detail and proven commitment to executing programmatic goals at a high standard
  • A dynamic, creative, entrepreneurial, team player who is devoted to improving the lives of youth


Annual salary range: low 50’s to mid 50’s

Access to health insurance (medical, dental, vision) and retirement benefits package

Annual professional development stipend

Three weeks of paid annual leave and one week of paid organizational leave in December

All federal holidays off

Professional Level


Minimum Education Required

4-year degree

How To Apply


Please email a resume and cover letter to:

Stephanie Amponsah, Executive Director

Please write “Baltimore Program Director” in the Subject header of the email