Health Services Director

Job Type

Full Time


Minimum: $70,000
Maximum: $80,000



Start Date


Application Deadline



517 E Pike St
United States


The Health Services Director provides vision for Gay City’s health related initiatives and oversees the coordination and administration of Gay City’s health services including planning, organizing, staffing, leading, and controlling clinical activities. Gay City is the leading provider of HIV testing and STI screening in King County, operating out of two fixed sites on Capitol Hill in Seattle Mon-Sat, as well as several other outreach sites, including the city’s two bathhouses. We also host a weekly PrEP Clinic and the annual Rainbow Health Fair for trans and non-binary folks, lesbians and queer women. Gay City's other health work includes working with Washington State Department of Health to reduce marijuana use and tobacco-related health disparities among LGBTQ youth, and we are currently administering a health needs assessment of lesbian, queer and bisexual women, transgender and non binary folks in the greater Seattle area.

Roles and Responsibilities

The Health Services Director performs a wide range of duties including:

Plan the program and provide vision for expansion

  • Plan the delivery of the Wellness Center and its activities in accordance with the mission and the goals of Gay City.
  • Identify opportunities for growth and expansion, including expanding reimbursement opportunities (e.g., 340 B, Medicaid) to support new programs and activities.
  • Write grants, meet with funders, and solicit support for existing and new LGBTQ wellness initiatives.
  • Participate on the agency’s management team
  • Coordinate meetings with other health provider programs & clinics
  • Develop new initiatives to support the strategic direction of Gay City
  • Develop and implement long-term goals and objectives to achieve the successful outcome of health services at Gay City
  • Develop an annual budget and operating plan to support the health services at Gay City
  • Develop collaborative relationships with existing and future health providers at Gay City

Organize the program

  • Monitor compliance for legal & medical guidelines, internal policies and quality standards (e.g. HIPAA/ OSHA)
  • Create, maintain, and submit accurate records and documents in a timely manner
  • Ensure that clinic activities operate within the policies and procedures of the organization
  • Develop forms and records to document clinic activities
  • Oversee the collection and maintenance of records on the clients of the clinic for statistical purposes according to the confidentiality/privacy policy of the organization
  • Maintain documentation, client files, and statistics as required by agency policies and funding sources
  • Oversee client and outcomes tracking in client database
  • Familiarity with Gay City’s health services and health related services

Lead the program

  • Recruit employees to ensure department is staffed with qualified personnel
  • Coordinate and supervise staff providing constructive feedback
  • Provide personnel with clinical training and opportunities for continuous development
  • Manage all members of clinical staff, including hiring and evaluating job performance (current health services staff is 8 individuals)
  • Manage concerns relating to coverage, productivity, customer service skills, and workload expectations
  • Provide administrative support, supervision, and consultation to support and broaden staff skill levels
  • Provide crisis support to staff and clients as needed
  • Provide management for daily operations of the clinical department
  • Develop policies and procedures to ensure quality services for clients and accountability for staff
  • Provide ongoing assessment and evaluation of the clinical program to ensure that client needs, agency standards and funding requirements are met
  • Develop and monitor measures of quality improvement for Gay City’s health services

Program Management

  • Plan and oversee all patient care or administrative operations and programs
  • Participate on the agency’s management team
  • Conduct regular clinical team meetings
  • Collaborate with academic partners, public health programs, and health care providers to identify and support research opportunities and partnerships that fall within the Gay City mission
  • Maintain a working relationship with outside agencies
  • Meet with the Executive Director for regular supervision



• Proven experience as supervisor, leader, and health care administrator

• Deep knowledge of LGBTQ health disparities, data systems, and opportunities for addressing

wellness in LGBTQ communities.

• Experience in program management and working with health professionals

• Solid understanding of budgeting, resourcing and performance evaluation procedures

• Excellent knowledge of standards and regulations for the clinical field

• Proficient in MS Office and computer systems (e.g. patient management software)

• Demonstrated ability to serve all segments of the LGBTQIA+ and QTPOC communities and culture, especially including mindfulness and respect with regard to people’s pronouns and access needs.

• Knowledge and familiarity of issues impacting queer and trans communities with demonstrated ability to think and work intersectionally, particularly with regard to race, class, gender, age andability

• Excellent communication and people skills

A successful candidate will have the following minimum qualifications

• Master’s level degree in business or health care (e.g., MPH, MBA, MHA) OR three years of supervisory experience and health administration

• Experience managing program budgets and evaluating program goals

• Experience writing and administering government grants

• Experience and knowledge of HIV and STIs

• Experience with program development, working with data systems, and performance management experience

• Experience with integrated health models that address the whole person and their needs (e.g., behavioral health, housing, addiction, primary care)

• Bilingual (Spanish) strongly preferred


Gay City offers a dynamic work environment with dedicated, community-focused coworkers, provides medical and dental insurance, and contributes to a 401k plan for each employee.

Level of Language Proficiency

Ideal candidate would be fluent in Spanish and English

Professional Level


Minimum Education Required

No requirement

How To Apply

Candidates are asked to send a resume and cover letter, and selected finalists will be asked to provide examples of grants written and program plans as part of the application process.