- Are you a justice nerd who is passionate about social justice?
- Are you a seasoned information technology wiz?
- Do you get excited about technological efficiency and love to discuss tools and systems improvements that lead to more effective ways of working for a team?
- Do you get a lot of satisfaction from helping someone else succeed?
- Do you thrive working in a rapidly evolving environment that requires innovation, agility, and managing ambiguity?
- Do you excel at using your planning and management skills to deliver excellent tech support?
- Are you able to identify trends and anticipate challenges and opportunities?
- Do you enjoy working as part of an “all-hands-on-deck” team?
If you answered yes to these questions, then you may want to check out this exciting opportunity with the Center for Policing Equity (CPE)!
CPE is looking for a Manager, Information Technology, reporting directly to the Senior Director, Administration. The Manager, Information Technology will play a critical role in technology operations and partnering with the Finance and Operations leadership team in strategic decision making as our geographically distributed, fully-remote organization continues to scale. This is a critical role for an experienced and motivated information technology manager who will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently.
To be successful in this position you will demonstrate a detailed knowledge of the industry’s best practices and have a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware and software systems. Duties will include (but are not limited to) the areas listed below.
- Manage and improve people, systems, and processes in the areas of information technology (IT) and computer systems. Continuously collaborate with key stakeholders to assess the IT efficacy of program operations and establish and/or support systems.
- Audit existing IT landscape for the organization and provide recommendations for improvement
- Serve as the organization’s subject matter expert and coordinator in matters pertaining to internal IT infrastructure.
- Design, develop, implement and coordinate systems, policies, and procedures relating to IT, including cyber security best practices.
- Oversee the annual IT budget and ensure cost effectiveness.
- Ensure security of data, network access and backup systems.
- Coordinate technology onboarding/offboarding, installations, upgrades, and maintenance.
- Select and purchase new and replacement hardware and software, when necessary
- Test, troubleshoot, and modify information systems to ensure optimal performance
- Generate performance reports for operating systems
- Ensure IT activities are performed within the parameters of applicable laws, codes, and regulations
- Evaluate technology risk in order to develop a network disaster recovery plan and backup procedures
- Remain up to date with advances in technology and industry best practices
- Manage interim, outsourced IT consultant, including overseeing the transition to a fully “in-house” IT infrastructure.
- Work with the Finance and Operations leadership team to play a key role in CPE’s efforts to further its Diversity, Equity and Inclusion (DEI) work, including raising and leaning into important and sometimes uncomfortable conversations with authenticity, thoughtfulness, openness, and sensitivity.
- Support with the annual budgeting process and the annual financial audit in conjunction with the Finance and Operations leadership team.
- Work with the Finance and Operations leadership team to ensure internal controls and budget management in the areas of IT, asset management, cyber security policies and best practices, and cyber business insurance
- Manage and minimize risk by monitoring risk management policies and procedures to ensure that program and organizational risks are minimized. Review and recommend adjustments where needed.
- Develop organizational resources and tools to empower leaders within CPE to work smarter, not harder.
Our ideal candidate is/has:
- Passionate about CPE’s mission.
- Strong leadership and organizational skills.
- Proven experience in managing IT infrastructure and services for a fully remote organization, including proficiency in wireless technology applications and interfaces and IT security.
- Successful track record in setting priorities; keen organization and problem-solving skills.
- Excellent relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders and contractors.
- Ability to be flexible in order to meet the needs of key stakeholders
- Excellent communications skills both written and verbal.
- A collaborative project manager: Can manage multiple projects involving different individuals, teams and vendors to meet collective goals on time and with excellence, and can model and extend these practices throughout the organization.
- Integrity and experience managing IT budgets.
- Keenly aware of issues impacting organizational culture: Driven by a commitment to equity, and considers decisions through that lens. Can lead and strengthen an organizational culture that is deliberately diverse, equitable and inclusive.
- An excellent ambassador: Can clearly communicate both one-to-one and with a staff as a whole. Models the values of CPE.
Please submit your resume and a cover letter explaining your interest in the position and what you would bring to CPE. Open until filled.
At CPE, we are committed to providing candidates with a robust, yet inclusive and transparent hiring process. We understand that interviewing can be a stressful and time consuming process, and aim to set you up for success and minimize that stress and uncertainty. In terms of timing, steps three to eight below will typically take anywhere from 4 - 6 weeks. Finally, we use scenario-based exercises throughout our recruitment process to expose you to our work and to evaluate your potential to contribute to our team. Our recruitment process stages are outlined below:
1. Review of your resume/CV, and/ or any relevant work samples submitted for initial screening
2. Q&A with the hiring manager, allowing candidates an opportunity to discuss and inquire about salary, role expectations and priorities, the hiring manager's leadership style, organizational culture, values, "unwritten rules", and any additional questions the candidate may have before deciding to proceed with the process
NOTE: This is a great opportunity for candidates to get a better understanding for what it is like to work for CPE. This conversation will not be used to evaluate candidates in any way. This conversation is meant to serve as an open and honest opportunity for candidates to learn more about CPE's work environment before the candidate decides to continue in the hiring process.
3. Candidate's submission of a one-way video interview via Spark Hire
4. First round interview with the Talent & Culture team to assess culture and values fit
5. A Performance Task to evaluate and review the candidate's technical and strategic-thinking skills
6. Second round interview with several of the candidate's future team members, including direct reports, if applicable
7. Final interview with the organization's SVP, Finance and Operations
8. Reference checks