Vice President, Human Resources

Job Type

Full Time




39 Broadway
10th Floor
New York
United States


Title: Vice President, Human Resources

Department: Human Resources

Reports to: Chief Operating Officer/Chief of Staff

Location: Multiple Food Bank Locations (355 Food Center Drive, Bronx; 39 Bway, NYC; 116th Street, Harlem)

Who We Are:

 To learn about who we are and how we serve as Food Bankers, click Our History, Our


To learn more about our organizational core values, click Core Values

 Looking for mission driven work? We have an exciting position that is ideal for a forward-thinking, innovative and proven leader with experience in all aspects of Human Resources. We are looking for an experienced professional who will build the HR function, execute with excellence, and work well with leaders and employees from across the organization in a fast-paced environment to achieve desired outcomes.

The Vice President, Human Resources serves as the senior human resource professional responsible for all employment, compensation and benefits, training and development, and organization development activities. S/he will be responsible for recruitment and retention, organizational and management development; organizational change management; employee performance management; employment law; employee relations; compensation and benefits design and administration; staff training and development; human resource information systems; and policy development and administration. Integral to the success of the Vice President is the ability to develop/improve processes systems and initiatives within a long-term strategic framework so that impact is measurable and repeatable.

Food Bank For New York City has a wide range of employees working in traditional offices in lower Manhattan, to a community kitchen and food pantry in Harlem, to a large warehouse and distribution center in the Bronx. The Vice President must be experienced in developing successful recruitment, training, and retention programs that address the organization’s diverse workforce and fosters an environment that understands and respects the values of diversity, equity and inclusion. This Vice President is further responsible for fostering a culture of continuous learning and growth, supporting a team of highly engaged employees who are

all committed to ensuring Food Bank For New York City is a great place to work.

The Vice President will be passionate about creating a world class workplace that attracts and retains highly talented individuals.

The Vice President of Human Resources, must have knowledge of regulations, industry trends, best practices and applicable laws regarding human resources. The Individual must be adept at handling sensitive employee relations matters; must possess strong communication skills; be able to relate to people at all levels of the organization. Must be able to multitask and execute effectively on a wide variety of tasks and initiative simultaneously.

Working with members of the senior management team, the Vice President will also ensure that performance management review and feedback systems are in place at every level of the organization.

S/he will also develop and effectively maintain strong internal communications systems so that all staff are aware of resources available to them including but not limited to employee benefits, training programs, development opportunities, etc.

The Vice President will dedicate his/her efforts to continually improve internal processes and procedures while ensuring organizational compliance with local, State and Federal laws and regulations. This position also engages in organizational wide/cross-departmental special projects, events, and other initiatives as they arise on a daily basis and/or as assigned.

Principle Duties and Responsibilities:

Creates a strategic organization-wide human resource plan that takes into account the projected needs/challenges of a diverse organization and develops corresponding programs that ensures effective staff recruitment, training, and retention.

Assesses current HR processes and procedures and implements and utilizes metrics and analytics for department/organization improvements. Directs the preparation and consistent reporting of HR analytics to track the performance of the department and its functions. Prepares periodic reports as necessary or requested.

Oversees an effective recruitment process with a focus on diversity and inclusion that minimizes staffing disruptions and consistently identifies and secures talented individuals committed to the organization's mission and core values.

Oversees a robust onboarding program that successfully integrates new employees into the Food Bank's mission and its operations.

Designs, implements, and evaluates a comprehensive staff training curriculum for every level within the organization.

 Annually reviews the company's Personnel Policy Manual and modifies as appropriate.

Administers the company's compensation structure, striving to strike a balance of market-responsiveness and cost-effectiveness; proactively making recommendations for improvement.

Provides oversight to employee benefits administration, tracks benefits trends and new developments, conducts and/or facilitates cost analyses and ensures compliance with government regulations. Examine new program offerings in order to keep abreast of the benefits marketplace and to be proactively responsive to the evolving needs of the organization’s employees.

Oversees the performance appraisal process, ensuring the fair and timely evaluation of all staff as well as the integration of the staff evaluation process with division work plans, the strategic plan, succession planning and its compensation structure.

Acts in a consultative role to management in handling difficult employee situations and establishes employee improvement programs and relevant trainings to remedy performance deficiencies.

Develops and maintains an internal communication vehicle whereby all staff are made aware of human resources program, policies and procedures and disseminates individual, team, and organizational successes in order to strengthen morale and unity of purpose.

Guides the organization's employee relations function, including employee discipline and conducts investigations and/or consults with legal counsel as directed/needed. Manages the employee separation process, including terminations, exit interviews, transition issues and ensures best practice and effective risk mitigation.

Identifies legal requirements and government reporting regulations affecting the Human Resources function (e.g., OSHA, EEO, ERISA, Wage & Hour). Monitors exposure of the company and directs the preparation of information requested or required for compliance.

Oversees all HR related vendor relationships; negotiates contracts and oversees work products.

Prepares and administers the HR budget and its annual work plan, ensuring the proper use of fiscal resources and timely execution of HR projects and initiative.

Continually monitors all Federal, State and local regulations and HR best practices and recommends appropriate changes in company policy or procedures.

Implement and manage HR Business Continuity Plan to ensure organizational readiness in the event of an emergency or service disruption.

Selects, develops, supervises and evaluates human resource staff and consultant/s.


Bachelor's degree in Human Resources or related field; Masters preferred.

Ten years of directly related experience, gained through increasingly responsible management positions within Human Resources, including at least 3 years at the director level.

Specialized knowledge and experience in leading the transformation of Human Resources functions with a minimum of 100 employees in multiple locations.

Knowledge of human resources best practices, basic employment law (State, Federal and NYC legal requirements), employee relations, compensation/benefits, etc.

Exhibits both ethics and integrity on a personal and professional level while exhibiting an unwavering commitment to the highest ethical standards in leadership practice.

Strong and confident communication skills as well as the ability to listen and observe; must be able to clearly convey expectations and should maintain an accurate and constant flow of information.

Demonstrated experience developing a strong culturally diverse workforce.

Proven track record of building innovative human resources programs and of integrating human resource systems with business goals.

A participatory management and leadership style that encourages collaboration, cooperation and personal growth.

Creative, enthusiastic, proactive and strategic thinker with a flexible and diplomatic approach to re-thinking issues and shifting positions, when necessary.

A strong leader able to take ownership of their department and area of expertise.

Exceptional written and verbal communications skills; excellent organizational skills with high attention to detail and follow through.

Demonstrated independent judgment and problem-solving skills.

Rock solid integrity and ability to manage difficult situations with professionalism and tact.

Ability to interact with individuals at all levels of the organization and across multi-cultural and generational backgrounds

Proficiency in developing and managing budgets.

Strong computer skills and knowledge of payroll systems, and related HR management systems.

Willingness to travel between three company locations in Manhattan and the Bronx

 Experience with or knowledge of social service/hunger issues a plus.

 Commitment to the Mission and Core Values of Food Bank For New York City.

 Commitment to continuous improvement principles.

Food Bank For New York City is an equal opportunity employer, which means no applicant for employment will be subjected to discrimination in any aspect of employment on the basis of race, color, sex (including pregnancy, gender identity, genetic information, sexual orientation or expression), national origin, age, disability (physical or mental), or retaliation for participation in protected EEO activity. Employment related decisions will be based on merit, not on discriminatory factors

Professional Level


Minimum Education Required

4-year degree

How To Apply

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