Chief Program Officer

Posted by
The Literacy Lab
Washington, DC
Published 10 days ago

POSITION: At this important moment in its history, The Literacy Lab is seeking a thoughtful, proactive, innovative, and inclusive leader to serve as our next Chief Program Officer. The Chief Program Officer (CPO) is responsible for ensuring the impact, implementation, consistency, and development of The Literacy Lab’s programs across all regions to ensure that the organization gives the best to those who are historically and systemically marginalized in our education systems. The CPO works closely with regional and programmatic teams and provides an additional layer of accountability and support for The Literacy Lab’s programming to ensure that impact is at the forefront of organizational decision making and direction. The CPO also works closely with teams that support programs across all regions including recruitment, data, and coaching. This is a great opportunity for a visionary, strategic, and equity-focused leader to shape the future of our programs along with a phenomenal team and a new CEO.

ABOUT THE LITERACY LAB: The Literacy Lab is a fast-paced, Washington, DC-based non-profit organization with a mission to provide low-income children with individualized reading instruction, through utilizing the talents AmeriCorps members and Leading Men Fellows, to improve their literacy skills, leading to greater success in school and increased opportunities in life. We partner with school districts to add capacity in high-need schools to close the literacy achievement gap for children before third grade.

This is a special time in the evolution of The Literacy Lab as it clarifies and expands its role in the educational equity landscape, while providing holistic, engaging and measurable DEI solutions. The Literacy Lab will continue to build a collaborative and inspiring environment in which student-centeredness, DEI growth, common purpose and community thrive.

JOB RESPONSIBILITIES: The Chief Program Officer, who reports to the Chief Executive Officer, is responsible for the following:

  • In collaboration with the senior team, foster a people-first organizational culture and ensure decision-making is guided by the organization’s values
  • Serve as subject matter expert to the CEO and senior team, monitor (and take appropriate action to mitigate/seize) risks and opportunities and advise on relevant field developments
  • Overseeing The Literacy Lab’s AmeriCorps and Leading Men programs to ensure that they advance the organization’s mission and deliver on our promises to partners and the children we serve
  • Monitoring data and outcomes, through rigorous evaluation, across programs and regions to ensure that the organization is making the greatest possible impact and continuously adapting to improve results
  • Overseeing the organization’s coaching team to ensure that tutors and Fellows are trained and supported to implement assessments and interventions with fidelity to research-based models
  • Leading organizational and program design by centering equity and cultural responsivity
  • Working with the recruitment department to ensure they are delivering an effective, diverse, and committed cohort of tutors and Fellows each year
  • Working with the data team to ensure that we are using student and program outcomes data to drive improvement and decision-making
  • Working as a part of the senior leadership team to guide the organization’s strategy, growth, and implementation of programs
  • Analyzing systems and processes and working to continuously improve efficiency, consistency, and effectiveness across programs
  • Fulfilling other duties as assigned

QUALIFICATIONS: We are seeking candidates with the following qualities:

  • Extensive experience in education (including content/curriculum development), nonprofit programming, and adult learning
  • At least 7 years of management experience; preferably having managed a team of at least 10
  • Deep commitment to and knowledge in diversity, equity and inclusion, with an emphasis on racial and educational equity
  • Demonstrated ability and experience working with and generating understanding and alignment among diverse teams and stakeholder
  • Demonstrated experience and skills in project and change management with the ability to meet deadlines and achieve strategic objectives in a fast-paced and evolving environment
  • Strategic and proactive thinker who is a strong problem solver focused on organizational improvement and success
  • Self-reflective, people-centered leadership style
  • Strong analytical skills and the ability to improve systems and processes
  • Excellent communication skills and the ability to motivate others
  • Attention to detail and the ability to see projects through to completion, even in the midst of challenges and change
  • Ability to adapt quickly to changing circumstances; comfortable working in a fast-paced
  • environment
  • Ability to manage projects with minimal direction, a growth mindset, and a can-do attitude.
  • A deep commitment to marginalized young people and the mission of The Literacy Lab
  • Bachelor’s Degree combined with at least 10 years of experience in the education or nonprofit field
  • Experience with AmeriCorps is preferred.


  • Strong program design and execution track record
  • Mastery of follow-through
  • Well-honed leadership skills
  • Entrepreneurial orientation
  • Steadfast prioritization of equity, diversity & inclusion
  • Confidence with humility
  • Bridge builder and relationship builder
  •  Uses data and analytics
  • Planning and execution
  • Superb listening skills
  • Change management and project management skills
  • Problem solver and continuous learner
  • Innovative and creative
  • Strong emotional intelligence skills
  • Staff developer/coach
  • Team oriented & collegial management style
  • Exceptional communicator
  • Values driven and resilient
  • Operates with respect and engenders immediate trust

START DATE: Position open until filled.

WORK LOCATION: This position will be based in the Washington, D.C. metro region.

COMPENSATION AND BENEFITS: The salary range for this position is competitive and commensurate with experience. Benefits include a flexible work environment, employer-paid health and dental insurance (employee only), employer-paid short and long-term disability, employer-paid life insurance, a 403b retirement plan, and paid vacation.

WORK DEMANDS: This position may require out-of-town travel of approximately 5-10 nights per year for training, staff events, and conferences as well as travel within the DC region to complete duties and tasks. Performance of duties may require occasional evening or weekend work.

The Literacy Lab is an equal opportunity employer. The Literacy Lab’s policy is to provide equal opportunity at all times without regard to race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, family responsibility, physical or mental disability, medication, or status as a veteran. 

POSITION: At this important moment in its history, The Literacy Lab is seeking a thoughtful, proactive, innovative, and inclusive leader to serve as our next Chief Program Officer. The Chief Program Officer (CPO) is responsible for ensuring the…

Details at a Glance

  • Time Commitment
    Full Time Schedule


Temporarily Remote
Work must be performed in or near Washington, DC
Associated Location
1400 16th Street Northwest, Washington, DC 20036

How to Apply

APPLICATION DETAILS: Please send a cover letter, resume, and three references with contact information via email to (ATTN: Chief Program Officer).

APPLICATION DETAILS: Please send a cover letter, resume, and three references with contact information via email to (ATTN: Chief Program Officer).

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