Catholic Charities is one of the largest, most comprehensive human services agencies in Northern California, reaching more than 32,000 individuals a year in San Francisco, San Mateo, and Marin counties. We tackle some of the most pressing challenges in our community – homelessness, generational poverty, inequality, aging in isolation, HIV-AIDS, and immigration to name a few – with determination, expertise, and collaborative problem-solving with those we serve. As an integral part of our communities, we work to keep our neighborhoods diverse, productive, safe, and healthy through our more than 30 programs, comprehensive services, and social justice advocacy. We bolster our neighbors – single mothers, adults and families experiencing homelessness, adults with disabilities, seniors, children and youth, people living with HIV/AIDS, and immigrants – when they need help, solutions, and hope. We are compassionate caregivers, ardent advocates, and champions of those in need. If you are eager to have a substantive impact on the lives of others and the health of our community, apply here. Join us as we change lives.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Responsible for the overall administration of the HRIS (UltiPro) ensuring data integrity, managing workflow and security access to system.
- Responsible for change management documentation of system modifications.
- Assist with identifying and implementing workflow and process improvements for HRIS data management.
- Partner with Technology team to provide primary systems administration for core HR application and the integration with contextual systems.
- Create and analyze regular and ad hoc reports for managers and senior management.
- Coordinate onboarding and separation activities including auditing new hire information.
- Assure proper position coding in HRIS and complete EEO-1 report annually.
- Generate and distribute a variety of reports and statistical summaries regarding employee skills, pay, data, and related information (e.g., headcount, turnover, training)
- Create/prepare reports and analyses using the HRIS, and other software, as required. Compile statistical data, and assist with special projects.
- Perform audit(s) of employee paperwork as well as payroll, benefits, and human resources data as assigned, and take necessary steps to correct discrepancies.
- Review source documents for accuracy and completion of data input, verify output, and continuously audit the HR and Payroll databases for data integrity and continuity.
- Coordinate the agency's performance evaluation program, including periodic reminders to managers/supervisors.
- Coordinate agency-wide recognition program and prepare annual years of service awards.
- Continually evaluate, establish, and implement initiatives to streamline and automate processes.
- Participate in special projects, such as creating job descriptions, documenting workflows, improving processes and procedures, and periodic updates to HR related forms, handbooks and operations manuals.
- Continually improves existing processes and/or procedures to meet the changing needs of the department. Proactively anticipates the office workload and plans work assignments to ensure optimum productivity and accuracy.
- Maintains the confidentiality of the office of People and Culture Department at all times. Any breach of this confidentiality is grounds for immediate dismissal.
- Exercises sound judgment and discretion in the collection and dissemination of information; insures that highly sensitive, proprietary and confidential information is released only to those authorized.
- Oversee contractor investigations into employment discrimination.
- Conduct workplace investigations when appropriate
- Intervene in various employee relations matter to provide resolution at the lowest possible level
- Recommend training and professional development to supervisors/managers to assist them in becoming successful leaders.
- Make appropriate professional development recommendations to supervisors/managers.
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
- Bachelor’s degree in Business, Industrial Relations, Industrial/Organizational Psychology, Human Resources, or Organizational Development from an accredited college or university is highly desired.
- Two to four years of Human Resources experience with at least two years of HRIS can be substituted for degree.
- Demonstrated experience using an HRIS system and running and creating customized reports required.
- Experience with Ultimate Software (UltiPro) highly preferred.
Knowledge, Skills & Abilities:
- Demonstrated knowledge of general human resources principals, processes, and best practices.
- Ability to analyze and synthesize data and write concise reports adaptable for various audiences.
- Ability to prioritize, handle multiple tasks and keep deadlines with minimal supervision.
- Ability to communicate effectively with all levels of the organization.
- General understanding of workers compensation, OSHA, ADA, federal and state labor, employment laws and regulations.
- Demonstrated initiative in problem identification and resolution relating to benefits and HRIS issues.
- Strong communication skills, both written and oral. Ability to communicate effectively and develop positive working relationships with both internal and external vendors and employees.
- Strong employee service skills and attention to detail.
- Advanced Knowledge and Skill of Microsoft Office applications including, Word and Excel and advanced report writing are required.
- Experience with HRIS systems and Crystal Report Writer are preferred.
- Knowledge and previous experience supporting and maintaining HR technology systems.
- Ability to work independently and to handle complex and confidential information.
- Excellent organizational skills; able to multi-task, prioritize, meet deadlines and work collaboratively with interactive teams.
- Possesses good critical thinking and problem identification and resolution.
- Familiarity with Employee and Manager self-service.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
Council on Accreditation (COA) Roles
- Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
- Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.
- Intermittent lifting, pushing, and pulling.
- Occasional repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
- Driving is not required for this position.
If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Noise level in work environment is usually moderate in accordance with a typical office environment.
- Occasionally exposed to perfume or scents in personal care products used by employees and visitors.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Department or Program: People and Culture
This is a full time position
Union status: Non-union
Fingerprinting clearance: Required
TB Screening: Not required
First Aid Certificate: No First Aid required