JOB DESCRIPTION - Tree House Books Managing Director of Operations and Outreach
Tree House Books is looking for a Managing Director of Operations and Outreach who will be responsible for the successful management of the organization’s programs and outreach. Reporting to the Executive Director and working closely with the Board, staff, volunteers, and community, this person will be committed to raising a community of readers, writers, and thinkers. This will include planning for and implementing growth that will ensure continued mission success, as well as financial sustainability and operational excellence.
This job description is intended to give applicants a full picture of what varying parts of this role can look like. We don’t expect applicants to be able to fulfill every bullet point, instead we’ll ideally find a candidate who has a diverse set of experiences and transferable skills that meet an array of these responsibilities.
The Managing Director of Operations and Outreach reports directly to the Executive Director and works in leadership of other management-level staff to develop, enhance, and evaluate Tree House Books’ programming.
The Managing Director of Operations and Outreach’ specific duties include, but are not limited to:
Program Supervision & Evaluation
- Fostering a staff community of mutual respect and common vision
- Staff leadership and development, including hiring and training, in cooperation with Executive Director
- Creating and maintaining systems of evaluation, including decolonizing typical standards of literacy measurement as well as non-traditional and qualitative analysis systems
- Intersection with THB community, families, and students to encourage familiarity and informal feedback loops
- Be responsible for program budgets, including reporting and maintaining accurate records
Program Design & Execution
- Working with program staff, strategic planning for future program developments and areas of growth to target unmet needs
- At times, stepping into programming to fill staffing need or pilot a new program
- Building community relationships with THB’s North Central Philadelphia neighborhood
- Attending community meetings and forums, sitting on neighborhood boards and steering groups
- Maintaining relationships and partnerships with key neighborhood parties, including Temple University
- Maintaining relationships and partnerships with key Literacy and Nonprofit partners, including Read by 4th
- Help lead, design, and participate in THB events, including: Philadelphia Literacy Day, Champions of Literacy (Fundraising event), and support THB in-house events
- Advertise THB Community events and programs, outreach to area schools and community groups to promote program opportunities and recruitment efforts
- Participate in area events including tabling, speaking, distribution of books, etc
- Assist with Social Media, including Instagram, Facebook, Twitter
- Be aware and concerned with Tree House Books branding, reputation, and image in community
- Be responsible for one or more student interns or volunteers who will assist in one or more areas of responsibility
- Minimum Bachelor’s degree in business or nonprofit administration, social work (or a similar helping profession), education, literacy, school leadership, or complementary discipline. A Master’s degree in any of the above fields is also acceptable, but not necessary.
- Previous experience necessary in leadership, especially in collaborative or non-traditional leadership models, including working with a staff.
- Experienced with educational programming, teaching, literacy background, reading specialist work, English language acquisition.
- Experienced in social-emotional supports, racially resilient with an understanding of systems of oppression and a commitment to anti-racism.
- Commitment to North Philadelphia’s continued success and building on the deep and historic cultural impact of this neighborhood.
- Knowledgeable about working with children of a variety of ages in urban environments.
- Previous work or background in grassroots, community organization, or social work.
- Strong organizational, time management, and planning skills.
- Proficient in basic Google Docs and the Google Drive operations.
- Digital record keeping skills (Database & Program Tracking).
- Ability to operate a variety of office equipment, such as multi-line phones, copier, scanner, etc.
- Demonstrated capability to conduct oneself in a calm and professional demeanor when dealing with people and/or with difficult situations.
- Must be self-initiating, exercise good judgment, and be able to work with minimal supervision.
- Must keep up with literacy trends and THB programs in order to speak and represent accurately the work of THB in the community and at large.
- Must possess excellent organizational skills, interpersonal and communication skills (written and verbal) and presentation skills.
- Demonstrated capability to effectively communicate orally and in writing.
- Ability to work well with a diverse group of staff and volunteers.
- Willingness to adjust hours to accommodate the needs of the job.
- Ability to effectively manage a wide array of tasks, projects, and responsibilities.
- Ability to work productively in an unstructured environment with frequent interruptions.
STATUS & COMPENSATION
Tree House Books is currently working on a comprehensive benefits package, including health and retirement.
Tree House Books is an equal opportunity employer and values equity, diversity, and inclusion in hiring. We encourage BIPOC, people from historically-marginalized communities, and our North Philadelphia neighborhood, to apply.