Administrator, RiseBoro Homecare Inc.

Posted by

RiseBoro Community Partnership

Published 20 days ago

March 8, 2021
$120,000 - $130,000


RiseBoro began providing Homecare services in 1979 to help support the Ridgewood–Bushwick community and their need for prevention of institutionalization for the elderly, frail and disabled. As a result of our commitment, dedication and quality of services provided to our communities, in 2005, the New York State Department of Health granted RiseBoro the license to provide homecare services in the five boroughs (Brooklyn, Queens, Manhattan, Bronx, and Staten Island). RiseBoro has expanded its reach with agreements from Certified Home Health Aide Agencies (CHHA) to provide critical short-term care post hospital discharges. Our mission is to support our clients to live independently, in a manner that encourages a dignified lifestyle in the safety and comfort of their homes, while providing the best possible care. The RiseBoro Homecare team is comprised of a highly trained and professional bi-lingual staff whose commitment to excellence begins with pre-hire screenings and detail background checks where we look for compassionate, caring and empathic caregivers. Our homecare workers are certified and receive continual extensive training to assure that they provide the best quality of care to our clients. Home visits are made by our Licensed Professional Registered Nurses and Social Workers to assure the appropriate level of care, and for continual quality of service. Our interdisciplinary team develops individualized care plans with our clients and their family members to ensure we meet our clients' needs while empowering them to remain as independent as possible.


The Homecare Administrator will report to the Vice President of Health and is responsible for the overall administrative operations of all services provided by RiseBoro Homecare Inc. The Administrator also leads efforts to deliver quality services and evaluate, track, and improve outcomes for clients. Through collaboration with the Director of Patients Services and additional management staff within Homecare, the Administrator ensures clients are offered a full suite of health care services that will ultimately improve the health and well-being of the clients we serve. In addition to performing other functions as directed by the VP, CFO or CEO, the Administrator will be responsible to perform the following duties and responsibilities:


  • Provide compliance, leadership and direction during service design, planning, implementation and operations in order to contribute to the division’s success
  • Develop guidelines and implement policy and procedures to comply with all applicable Federal, State and local Statutes, rules and regulations.
  • Work with Business Manager to lead division’s fiscal management including drafting budgets, modifications, financial forecasting and planning for a 45M+ budget
  • Assist with the process of contract/license registration; ensure compliance with licensing, regulatory and contractual mandates
  • In collaboration with VP, Homecare Directors and overall staff, participate in strategic planning sessions for the division and draft yearly goals; develop leadership opportunities and encourage innovation to advance the division
  • Lead and/or participate in needs assessments, proposals and execution of new systems
  • Identify collaboration with other Divisions to implement strategy and maximize impact
  • Identify key performance indicators, assess emerging risks and opportunities in program operations, and develop plans to address them
  • Provide the CEO and Board of Directors with program reports and analysis on program operations, financial status, etc.
  • Confer with Finance, IT and Human Resources Departments to assure that the Division is provided with needed support
  • Organize and/or represent RiseBoro Homecare during meetings, conferences, and public forums in order to provide framework and advance RiseBoro Homecare’s brand and mission


  • Direct oversight of all departments including Intake, Quality Assurance, Coordination of Care, Social Work, Nursing, Marketing and Operations
  • Oversee on-call responsibilities for scheduling and administrative issues involving clients and staff
  • Oversee the recruitment and onboarding efforts of new clients
  • Work closely with the Finance Department to oversee the financial management of clients’ fees and billing
  • Set goals for each operating unit and update the VP, CFO and CEO on progress towards goals
  • Oversee audit requests from funders and RiseBoro Comptroller
  • Create reporting dashboards to demonstrate program outcomes and impact
  • With assistance of Program Directors, lead annual programmatic audits to evaluate compliance
  • Survey clients to determine if provided services are meeting health care needs, objectives and goals in line with procedural guidelines
  • Identify gaps in processes and implement solutions to address any such gaps
  • Ensure that the standards and codes regulating the quality assurance of health care set forth by the various accreditation boards and regulatory agencies are maintained
  • Ensure that the program is meeting established goals for the division and parent organization
  • Ensure high level quality client care services; engage in quality improvement activities across departmental lines to produce better services for all clients


  • Directly supervise administration staff
  • Ensure all staff adhere to guidelines of quality care and in some cases, draft guidelines based on state and organizational standards
  • Provide leadership and direction to the team to ensure the delivery of high performance, acting as an enthusiastic, positive and motivated coach
  • Take full responsibility for the performance management of the team to ensure that quality and deadlines are achieved and maintained and that any issues are managed in line with RiseBoro policies, procedures and guidelines
  • Ensure the Division is appropriately staffed at all times; this includes hiring and managing nurses and other health care staff who provide services to in-home and non-clinical care environments
  • Along with the HR Department and Nursing team, coordinate training programs for new staff and identify training needs for current staff
  • Contribute to program team-building efforts and support Homecare Directors to identify problem solving options and ensure the integration of management staff into decision-making processes
  • Instill a culture of respect, integrity, compassion, equity and empowerment


  • Develop and maintain relationships with key partners including managed care partners, other providers, and health care payers in an effort to bring resources to the organization
  • Actively engage in identifying new service lines within existing contracts or new contracts in the service areas
  • Lead staff to raise funds effectively for their programs


  • 5-10 years’ experience in Public Administration, Healthcare or Community Service managing teams with various levels of seniority; homecare or similar industry experience required
  • Demonstrated ability to understand regulations and laws and apply them to day-to-day operations of Homecare services
  • Program evaluation experience a plus
  • Strong computer proficiency using standard office software programs required, in particular Microsoft Office; ability to utilize technology in daily work; experience with web-based applications
  • Proficient in budgeting, resource planning, logistics and development and implementation of care plans for patients
  • Excellent interpersonal skills and ability to interact professionally with people from diverse cultural, racial, ethnic, gender, and socioeconomic backgrounds
  • Creative and a self-starter 
  • Excellent organizational and written/verbal communication skills
  • Critical thinking and sound judgment required
  • Commitment to organization’s mission, vision and values
  • Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
  • Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)


  • Minimum Bachelor’s Degree is required.  Master of Social Work or Business with a focus on Health Care or Public Health Administration highly preferred.

EEO/Affirmative Action Policy Statement

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.


RiseBoro began providing Homecare services in 1979 to help support the Ridgewood–Bushwick community and their need for prevention of institutionalization for the elderly, frail and disabled. As a result of…

Details at a glance

  • Full Time Schedule
  • 4-Year Degree Required
  • Managerial


535 Bushwick Avenue, Brooklyn, NY 11206

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