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Intake Coordinator

Posted by

Good Old Lower East Side, Inc.


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Published 19 days ago

October 1, 2020

Job Description

Good Old Lower East Side (GOLES) is a community-based organization dedicated to keeping the people of the Lower East Side/Loisaida in their homes and community. We accomplish this through direct services, resident education, and community organizing.

GOLES seeks an energetic, empathetic, and organized individual to join our direct service office as Intake Coordinator.

The position’s core functions are to:

  • Respond to phone and email inquiries
  • Greet incoming clients and pre-screen them for our services
  • Provide basic housing counseling and referrals to tenants: and
  • Provide general support to GOLES’s direct services team by scheduling clients, managing calendars, entering case-note in the database, and creating and updating client's files.

Additional responsibilities include:

  • Participating in organizational events and community outreach
  • Communicating with vendors, suppliers, and service providers to, for example, order office supplies, resolve IT issues, and schedule office cleanings.
  • Supporting counselors with creating event/workshop materials, following up on tenants, and other aspects of their work.
  • Various administrative duties and office management projects as assigned by GOLES’ Assistant Director.

Qualified Candidates will:

  • Be bilingual in Spanish, or have advanced spoken-Spanish proficiency (Required).
  • Be passionate and compassionate.
  • Be committed to social, racial, and economic justice.
  • Be a good listener and an empathetic communicator.
  • Have a commitment to professional, warm, and culturally-appropriate communication.
  • Have a basic understanding of, or interest in, NYC housing issues.
  • Possess excellent organizational and interpersonal skills.
  • Have the ability to handle challenging interactions in a professional and courteous manner.
  • Be able to work occasional evenings and weekends.

Job Description

Good Old Lower East Side (GOLES) is a community-based organization dedicated to keeping the people of the Lower East Side/Loisaida in their homes and community. We accomplish this through direct services, resident…

Details at a glance

  • On-site Location
  • Part Time Schedule
  • Contract
  • 2-Year Degree Required

Benefits

Health coverage, 15 days vacation, 403 (b) contribution.

Health coverage, 15 days vacation, 403 (b) contribution.

Level of Language Proficiency

Spanish (required); Cantonese/Mandarin (preferred)

Spanish (required); Cantonese/Mandarin (preferred)

Location

173 Avenue B, New York, NY 10009

How to Apply

Please e-mail your resume, and a cover letter detailing your interest to info@goles.org.

Due to the high volume of applicants, GOLES will respond only to applicants who are selected for further consideration. Please do not call or e-mail to inquire about your application status.

Please e-mail your resume, and a cover letter detailing your interest to info@goles.org.

Due to the high volume of applicants, GOLES will respond only to applicants who are selected…

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