Adult Case Manager

Job Type

Full Time




United States


Looking for a Veteran to serve veterans....

Brain Injury Services (BIS) helps children and adults with a brain injury build the skills and confidence they need to lead a fulfilling and productive life.

BIS is currently searching for a full-time regular Adult Brain Injury Case Manager to serve our veteran clients. We are looking for case managers with a military background to serve general and veteran caseload. Candidates must have drivers’ license and their own transportation to travel in Fairfax, Arlington, Alexandria and Loudon areas.


Under the supervision of the Program Director, Adult Case Management Services, the Adult Brain Injury Case Manager is responsible for providing community based case management to adults with acquired brain injury and their families in the Northern Virginia region. The adult brain injury program includes the provision of long term case management services and public awareness. These services are provided using a model of community based case management.

Distinguishing Characteristics:

This position requires a professional level of intervention with complex cases. The Adult Brain Injury Case Manager position assumes the ability to work independently and exercise autonomy. The Program Director may designate other duties.

This position is guided by the mission of this organization to support individuals with brain injuries and their families in reaching their maximal level of functioning within their communities using a person-centered approach.

Example of Duties:

Guided by the Core Purpose and Values of this organization, the Adult Brain Injury Case Manager shall:

  • Obtain information and make referrals for appropriate services
  • Do a comprehensive intake evaluation including the completion of all documentation as designated in the Policy and Procedure Manual and obtain all necessary records from outside sources to assure a thorough evaluation.
  • Clearly articulate the client’s needs and appropriateness for services to the Intake and Review Board. (for those completing intakes)
  • Establish a solid therapeutic relationship with clients and their families. Communicate effectively with clients, their families, other support systems, and professionals.
  • Complete a thorough client assessment, which includes the client’s strengths and weaknesses, family and community support systems, a Needs assessment that covers all areas described in the Adult Brain Injury Case Management Policy and Procedure Manual, and the assessment of existing resources presently utilized by the client and gaps in service’s requiring intervention with in 45 days of opening a case.
  • Obtains appropriate releases and understand the laws regarding confidentiality and upholds these laws.
  • Completes all paperwork as described in the Policy and Procedure Manual and maintains charts in an orderly fashion at all times.
  • Supports clients in developing their own goals and plans based on the needs assessment and utilizing various planning tools. Ex: MAPS, PATHS. Completes an Individualized Service Plan and provides a written copy to the client.
  • Review the ISP every 90 days and complete the 90 Day review form with the client. Signatures are required.
  • Identify, coordinate and monitor goal directed community services to meet the client’s needs and desired activities as outlined in their plans.
  • Create and facilitate support teams to include referrals, scheduling of meetings, and delegation of duties.
  • Maintains personal contact with the client and/or family at least monthly unless otherwise requested by the client and/or their family, documents this in the Progress Notes. Contact is made to offer support, guidance, and assist them to maximize the clients’ participation in the goal attainment process.
  • Advocate on behalf of the clients and their families.
  • Effectively negotiate for services for clients in their communities in a professional manner.
  • Travel and provide services in client’s homes and communities
  • Maintains a caseload of 25-28 active clients for full time and 15-18 active clients for part time and 15 clients in follow-along status.
  • Understand the Vendor Contract budget and prioritize the payment for services based on need, financial eligibility, and availability of resources.
  • Provide education to clients, their families and the community regarding brain injury and community resources.
  • Demonstrate a commitment to person-centered services and the opportunity for client choice in the selection of service providers as documented in the individualized service plan and progress notes.
  • Spend a minimum of 50% of their time in direct contact with client’s and their families providing supportive counseling, coordination of services, resource determination, monitoring of services and team meetings. This will be monitored through the sign out book and time deployment sheets.
  • Present themselves in a professional manner in dress, language, questions and comments at all times.
  • Maintain a routine schedule, which reflects a 40-hour week, 20 hours for part-time but is flexible to include evening meetings. This is monitored through the time deployment sheets.
  • Participate in professional training at least three times per year.
  • Attend and participate in all peer review and staff meetings. They schedule other appointments around these mandatory meetings.. Sign in sheets at every meeting measure this.
  • Other duties as directed by the Program Director of Adult Case Management Services.

Employment Standards:

Knowledge of: Brain injury and its effects on individuals, families and communities; knowledge of Long Term Case Management; supportive counseling techniques; medical terminology; community agencies/resources.

CBIS Certification after 1 year of employment

Requirements: Basic computer skills; valid driver’s license; access to a personal vehicle; physical mobility; ability to perform math calculations; complex problem-solving and reasoning. Must be able to read, write, and proofread at a professional level. Local travel required. Minimum of a Bachelors degree and four years experience and/or professional licensure and/or a Masters Degree in a related field. (May be presently enrolled in a Masters program).


Brain Injury Services offers a competitive benefits package including medical insurance, dental insurance, life, disability and retirement plans. The dental, life and disability coverage is employer-paid.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please include cover letter, resume and salary requirements in your application.