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Program Manager

Posted by
Union Square Main Streets
|
Somerville, MA
New
|
Published 26 days ago

Working closely with the Executive Director, the Program Manager will oversee the operations, administration, and outreach for USMS events, including the Union Square Farmers Market, What the Fluff? Festival, Holiday Stroll, and Good Food For All, among others. The Program Manager will also support communication and administrative projects that enable USMS to achieve its mission. 

This is an exciting time to work in the vibrant, diverse, and collaborative community of Union Square. The Program Manager position is a rewarding role that offers the chance to gain skills and experience in nonprofit management, communications and outreach, placemaking, and economic empowerment. This role requires a high degree of personal and professional integrity, passion for being responsible for details that keep systems and teams effective, and a strong desire to excel while working in a small, mission-driven team with a big agenda.

Job Responsibilities

Communications + Outreach

  • Produce bi-weekly newsletter, with opportunity to implement updates to content and structure  
  • Lead social media growth through regular curation and maintenance of Facebook, Twitter, and Instagram to promote member businesses, happenings in the Square, and USMS activities
  • Maintain and update the USMS website, as needed 
  • Support updates to USMS collateral including, but not limited to, member materials, sponsorships, and other resources
  • Contribute to press releases for USMS event initiatives
  • Contribute to monthly Business Meeting presentations and coordination of guest speakers
  • Lead staff support for USMS’ Promotion Committee activities  

Farmers Market

The Market runs from mid-May through the third week in November, every Saturday from 9am-1pm. Responsibilities include, but are not limited to:

  • Build and maintain strong relationships with vendors, volunteers, performers, local businesses, the community, key partners such as the Somerville Farmers Market Coalition and Mass Farmers Market, and various departments in the City 
  • Work with the Executive Director to build and maintain relationships with local businesses with a focus on mitigating negative Market-related impacts and maximizing Market-related opportunities
  • Oversight of all planning efforts, including COVID-19 protocols, city permitting, parking, volunteers, performers, and developing activities to increase participation and maximize the Market’s vibrancy 
  • Review, oversight, and enforcement of all Market policies, guidelines, and rules 
  • Maintain and grow vendor and volunteer recruitment; management of related processes and tools 
  • Oversee all Market-related administrative tasks, including bookkeeping, maintaining all records, billing and payment processing, map layout, and weekly schedules 
  • Ensure accurate financial management and reporting for Market-related activity including Supplemental Nutrition Assistance Program (SNAP), which involves coordination with Department of Transitional Assistance (DTA), MA Department of Agricultural Resources (MDAR), Health Incentive Program (HIP); managing USMS’ SNAP tokens; and related grant/fundraising activities  
  • With support from the Market Lead, oversight of Market promotion including, but not limited to  social media and weekly e-newsletter 
  • Oversight of the Market Lead who is responsible for day-of Market operations and assuming responsibilities on days the Lead is not available; oversight includes in-person support at markets as needed as well as text/email/phone support throughout the season  
  • Oversight of the Market Interpreter, including scheduling, training, and assuming responsibilities when the Interpreter is not available 

Other Events

Responsibilities include, but are not limited to:

  • Management of logistics, including set-up and seeing through to completion
  • Recruitment and oversight of participating Union Square businesses, vendors, and volunteers in coordination with the Small Business Liaison
  • Outreach and promotion, including but not limited to developing promotional materials, social media campaigns, and event listings/calendars 
  • Contribute to the development of event budgets and work plans that fit within those budgets 
  • Coordination of sponsor benefit fulfillment and sponsor reports
  • Coordination of related promotional merchandise items    
  • Lead participation in event and programming evaluation activities
  • Leverage resources to develop relationships with broader community and mission-aligned organizations to expand the reach and depth of USMS efforts 

Administrative

  • Maintain the Union Square business directory in coordination with the Administrative Assistant
  • Support the Administrative Assistant with processing member dues and maintaining member roster 
  • Support the Administrative Assistant with meeting notes and logistics such as booking space and coordinating refreshments at Board Meetings, Business Meetings, and committee meetings 
  • Support staff, volunteer, and intern recruitment and onboarding 
  • Other duties as assigned 

Position Requirements 

  • Strong desire to work in a small team with a big agenda 
  • Passion for being responsible for details that keep systems and teams effective 
  • A high degree of personal and professional integrity, this is essential 
  • A minimum of 3-5 years of project management and/or event planning experience
  • Communications and outreach experience, particularly social media, grounded in strong written and interpersonal communications skills 
  • Excellent organizational skills and aptitude for creative problem solving in an environment that must regularly respond to emerging priorities within the neighborhood served
  • Ability to multitask, prioritize, and complete projects on time and within budget, while working on long-term initiatives and strategic plan goals 
  • Ability to work both independently and as part of a team 
  • A keen interest in connecting with people on a human level across cultural backgrounds
  • Google Drive, InDesign, Quickbooks, Squarespace, Trello, constituent relationship management programs like MailChimp and Network For Good, and other web-based applications experience and/or appetite to quickly gain experience 
  • Available to work some evenings and Saturdays throughout the Market season or special events 
  • Physical demands include: moving about the district frequently, lifting up to 50lbs occasionally, pushing, pulling, and carrying as needed to prep for meetings and events
  • A love of Union Square and mission-driven work 

Compensation: This nonexempt position will be compensated with a nonnegotiable salary of $65,000 and a generous benefits package. The majority of work will be preferred in person at the Union Square Main Streets office and throughout the Union Square district. 

COVID-19: All USMS employees must be fully vaccinated against COVID-19 by the first day of work. Requests for accommodations due to medical or religious reasons will be evaluated. Masks are currently required in the office, the Farmers Market, and inside Somerville businesses. 

How to Apply: Cover letters or “cover letter videos of interest” and resumes sent to  usms@unionsquaremain.org will be accepted through 11:59pm on November 30, 2021. Interviews will be scheduled with qualified candidates as received. We are eager to begin working with our new team member! 


USMS is an Equal Opportunity Employer: USMS recruits, hires, trains, promotes and retains individuals in all job titles without regard to age, rage, color, religion, gender identity or expression, disability, sexual orientation, citizenship, national origin, military status, or any other similarly protected status. Employees will be selected, retained, and promoted on the basis of their qualifications and job performance.

Working closely with the Executive Director, the Program Manager will oversee the operations, administration, and outreach for USMS events, including the Union Square Farmers Market, What the Fluff? Festival, Holiday Stroll, and Good Food…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract
  • Application Deadline
    November 30, 2021
  • Professional Level
    Professional
Salary
Up to USD $65,000
/ year

Benefits

This nonexempt position will be compensated with a nonnegotiable salary of $65,000 and a generous benefits package. The majority of work will be preferred in person at the Union Square Main Streets office and throughout the Union Square district.

This nonexempt position will be compensated with a nonnegotiable salary of $65,000 and a generous benefits package. The majority of work will be preferred in person at the Union…

Location

Temporarily Remote
Work must be performed in or near Somerville, MA
Associated Location
366 Somerville Ave, Somerville, MA 02143, USA

How to Apply

How to Apply: Cover letters or “cover letter videos of interest” and resumes sent to  usms@unionsquaremain.org will be accepted through 11:59pm on November 30, 2021. Interviews will be scheduled with qualified candidates as received. We are eager to begin working with our new team member!

How to Apply: Cover letters or “cover letter videos of interest” and resumes sent to  usms@unionsquaremain.org will be accepted through 11:59pm on November 30, 2021. Interviews will be…

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