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Family Literacy Program Coordinator

Posted by
Nationalities Service Center
|
Philadelphia, PA

Nationalities Service Center


New
|
Published 8 days ago

January 11, 2021
December 31, 2020

The Family Literacy Program Coordinator will be responsible for overseeing all activities of the project, supervises implementation and is responsible for ensuring overall success of the grant.

This position will manage contract compliance, and foster relationships with public and private funding sources. The Project Coordinator will collaborate with NSC staff to ensure the delivery of comprehensive services and is responsible for all reporting requirements under the State of Pennsylvania and other funded projects.

This position will report directly to the Family Literacy Program Manager.


Essential Functions

1. Oversee eligibility determination for referred individuals, and ensure direct and/or coordinated services to all eligible families

2. Coordinate all activities of the Family Literacy Program including training of all staff and interns.

3. Supervise Academic Instructor, Case Aide(s), and intern(s)

4. Maintain financial records, track program spending and complete all reporting requirements according to funders’ expectations.

5. Provide on-site and remote training to target organizations; evaluate effectiveness.

6. Develop and monitor mechanisms for identifying, linking, and serving eligible populations

7. Develop training materials tailored toward expand family literacy to underserved immigrant and refugee communities in Philadelphia.

8. Identify gaps in service delivery system, referral networks and outreach methods and use a collaborative approach to find solutions to increase capacity.

9. Conduct outreach and training sessions for key partners and community organizations.

10. Identify opportunities for community awareness.

11. Organize opportunities including community meetings, cultural events or other opportunities.

12. Develop and monitor MOUs with targeted partners to ensure ease of referrals.

13. Maintain a resource guide of community resources to be distributed to participants upon enrollment and at discharge.

14. Conduct periodic needs assessments and partner with evaluators.

15. Represent NSC at local, state and national levels.

16. Respond to all incoming inquiries for the program.

17. Ensure all work is provided in accordance to the funders standards.

18. Maintain contract files and complete program documentation.

19. Attend and/ or participate in program sponsored conference calls, webinars, and workshops. Participate in strategic planning efforts for program planning and future department initiatives

20. Coordinate with the Family Literacy Program Manager to explore new funding resources and secure new opportunities to strengthen the program.


Non-Essential Functions

1. Attend relevant workshops or join professional groups as necessary to maintain professional knowledge and licensure.

2. Adheres to NSC’s security guidelines and ensures the appropriate handling of sensitive information.

3. Facilitates and attends relevant staff meetings to promote communication and execution of goals.

4. Completes special projects specific to the function of the department or as needed for the department as directed by Supervisor.

5. Other duties as assigned within the scope of position expectations.


Knowledge, Skills, and Abilities

· Basic understanding of NSC’s mission, vision, values, programs and services, and business plan.

· Knowledge of legal and political issues, and community resources and benefits that impact and/or benefit the targeted client needs.

· Ability to effectively use standard office equipment.

· Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.

· Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, and customized databases.

· Adheres to all NSC and departmental policies and procedures.

· Attends all NSC in-services as required.

· Strong written and verbal communication skills and effectively communicate with individuals and groups.

· Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting client’s pursuit of goals.

· Ability to effectively interview and engage a client in appropriate programming.

· Ability to effectively conduct one on one advocacy and/or educational presentations.

· Ability to work in a team structure – demonstrating ability to collaborate and contribute to the team’s work.


Experience, Education, and Licensure

Minimum Experience: 3+ years of case management experience. Working within the refugee and immigrant community is a plus. Bilingual skills are preferred, with preference given to Swahili, French or Arabic languages.

Minimum Education: BA/BS degree from an accredited college or university in a related field of study.

Licensure: Valid drivers’ license with access to reliable transportation or eligible for shared auto program.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee will frequently stand; walk; sit; use hands to finger, handle, or feel objects, tools or equipment; reach with hands and arms; balance; talk or hear. The employee will occasionally climb stairs; stoop; kneel; crouch or crawl; taste or smell.

2. The employee must occasionally lift and/or move up to 25 pounds.

3. Operate related office equipment and use necessary tools.

4. Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The noise level in the work environment is usually moderate.

2. Although work is primarily indoors, you will be required to travel outside to client and community locations.

3. Travel in and around NSC’s service delivery area to support delivery of resettlement services to clients.

4. Position may require occasional trips to attend conferences seminars, and meetings.

5. Certain visits or work related appointments might be scheduled outside of traditional work hours as necessary.

The Family Literacy Program Coordinator will be responsible for overseeing all activities of the project, supervises implementation and is responsible for ensuring overall success of the grant.

This position will manage contract…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Level of Language Proficiency

Bilingual skills are preferred, with preference given to Swahili, French or Arabic languages.

Bilingual skills are preferred, with preference given to Swahili, French or Arabic languages.

Location

1216 Arch Street, 4th Floor, Philadelphia, PA 19107

How to Apply

A resume and cover letter must be submitted to be considered.

A resume and cover letter must be submitted to be considered.

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