Case Manager

Job Type

Full Time


Minimum: $46,000




3160 Campbell Drive
United States


The Lamb Center is a daytime drop-in shelter for poor and homeless individuals in Fairfax, Virginia, seeking to transform lives and share God’s love. TLC offers our guests relationship, community and dignity; also meals, showers, laundry, AA meetings, clothing, haircuts, Bible studies, dental services, work-readiness curriculum, and peer support for returning citizens. We collaborate with local agencies that offer mental health, housing, and physical health outreach services at our location.

Case management at TLC encompasses spiritual, psychological, life, housing and employment dimensions. Case Managers are responsible for assisting our guests to identify their obstacles and advance their goals. This includes obtaining photo identification, connecting to mental health and/or substance abuse services, referring to housing agencies, applying for benefits, searching for employment, and navigating services and programs for the homeless in Fairfax County.


  • See that our guests are met, engaged in conversation and, to the degree possible, known, appreciated and affirmed as unique individuals.
  • Develop good personal improvement plans for obtaining photo identification, education, employment, mental health and/or substance abuse assistance, housing referrals, benefits, immigration applications, transportation, etc.
  • Hold guests accountable for their plans, as best they are able, follow up concerning the success of their plans, and work with them to adapt and explore options going forward.
  • Accompany, encourage and respect those unable to set and attain goals due to untreated mental illness. When appropriate, advocate for them.
  • Maintain records regarding our guests and see that all County required reports are submitted on time.
  • Help maintain a safe, clean and wholesome environment for guests, volunteers and fellow staff. Role model participation in Bible study and chapel service.

Skills and Experience

  • Clinical social work, mental health or counseling education or experience preferred.
  • Case management or Christian counseling/ministry skills and experience required.
  • Knowledge of Fairfax County social service resources a plus.
  • Computer skills: basic office automation skills are required, including willingness and ability to learn basic end user functions in the Fairfax County Homeless Management Information System (HMIS). More advanced skills including ability to learn agency administrator functions such as the monthly data quality process in HMIS and the monthly and quarterly CCFP grant reporting process (which utilize moderate database and spreadsheet skills) are a plus.
  • Bilingual English/Spanish a plus.
  • Social service benefits application experience with SSI/SSDI (especially if SOAR trained), SNAP, GR, etc. a plus.
  • Immigration application experience a plus.


Competitive benefits package including health insurance, retirement plan, paid vacation and sick leave.

Level of Language Proficiency

Bilingual English/Spanish a plus.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please submit resume, cover letter and three references.