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Computer Support Specialist II AV

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Published 19 days ago

The National Association of Home Builders is seeking an organized and customer service focused Computer Support Specialist II, to provide support on all NAHB computer equipment, standard software, and computer peripherals. This position will primarily be responsible for set-up, support, and maintenance of NAHB Audio-Visual equipment within the NAHB conference rooms and stand-alone equipment. This position will serve as backup Audio-Visual technical support for events hosted by NAHB staff and external clients in the National Housing Center conference facilities.   


The ideal person for this role will have strong interpersonal skills and the ability to maintain a sense of humor and professionalism and work well under pressure in a fast-paced help desk environment. 

Key Responsibilities:

  • Set-up, support and maintain Audio-Visual equipment within the NAHB Conference Rooms and stand-alone equipment. Accurately manages and tracks the usage of IT Audio/Video resources and computer hardware loaner equipment.
  • Assist NAHB staff with scheduling, rehearsing, and conducting meeting/webinars using Zoom and WebEx platforms.
  • Install and configure computer workstations for NAHB staff.
  • Provides first/second level computer helpdesk support to staff to diagnose and resolve computer related problems and issues. Utilizes various IT support tools,
  • Collaborate with the Network team to provide technical support for NAHB computer systems.
  • Enter help desk calls and routes to the appropriate internal department. Respond timely to critical situations and can multi-task various projects.
  • Will assist to maintain the inventory of NAHB computer systems.
  • May be required to work extended hours as needed to complete assignments.

A minimum of 3 years of experience with AV systems and operations. Experience with computer maintenance, user support, and troubleshooting Windows based applications is required. A bachelor’s college degree in a computer-related field of study, (or an equivalent combination of training and experience).

About NAHB:

The National Association of Home Builders (NAHB) helps its members build communities. Each year, NAHB’s members construct about 80% of the new homes built in the United States, both single-family and multifamily. A federation of more than 800 state and local associations, NAHB represents more than 140,000 members. About one-third are home builders and remodelers. Other members work in closely related specialties, such as sales and marketing, housing finance, and manufacturing and supplying building materials.

To apply for this position, please visit www.nahb.org/jobs.

Equal Opportunity Employer

The National Association of Home Builders is seeking an organized and customer service focused Computer Support Specialist II, to provide support on all NAHB computer equipment, standard software, and computer peripherals. This…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Location

On-site
1201 15th St NW, Washington, DC 20005, USA

How to Apply

To apply for this position, please visit www.nahb.org/jobs.

To apply for this position, please visit www.nahb.org/jobs.

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