Assistant Residence Manager - Residential Services

Job Type

Full Time




Morris Avenue
New York
United States


The Bridge, an innovative and well respected mental health agency serving adults with serious mental illness, substance abuse, co-occurring mental health and substance abuse disorders, and co-morbid medical conditions is seeking Assistant Residence Managers to provide individual counseling, services, and crisis intervention for an assigned caseload of the residents; available for 24-hour crisis management of any residents or building issues; ensure the delivery and documentation of client services including, but not limited to, weekly service-linked progress notes, collateral contact notes, monthly summary notes, service or support plans, assessments and consents; ensure case records are current and accurate; provide oversight of medication monitoring and logbook documentation; assist Residence Manager with personnel activities including but not limited to recruiting/hiring, shift scheduling, staff meetings, staff training, performance evaluations, time and attendance (utilizing Paycom system), disciplinary actions and labor/management issues; ensure that all staff receive required training included but not limited to first aid/CPR, CPI, incident reporting, and cultural competency; assist with program's fiscal responsibilities including but not limited to inventory of office and food supplies, petty cash, distribution of residents' funds, program fee payment plans and money management documentation; supervises and ensures completion of apartment inspections and fire drills; ensure the safety, maintenance and upkeep of the building and apartments through ongoing assessment of maintenance requirements and communication with Facilities Department regarding repair needs of individual apartments and common areas; assist Residence Manager in ensuring compliance with contractual obligations, including facilitating appropriate admissions and discharges, maintaining census, incident reporting and completion of required documentation; attend internal agency meetings and trainings; in the absence of the Residence Manager assume all managerial responsibilities under the direct supervision of the Area Director or Field Coordinator; performs other duties, consistent with the goals and objectives of the program, as assigned by the Residence Manager, Area Director, Field Coordinator, AVP, VP SVP and/or Bridge Senior Management.



Associates Degree or Equivalent with a minimum 2 years' experience working in a supportive residential program and/or with individuals with serious mental illness and backgrounds homelessness. Computer literate with knowledge of Microsoft Office, and spreadsheets. Knowledge of AWARDS preferred.

Excellent oral and written communications skills.Excellent organizational and planning skills.Ability to effectively interact and communicate with all levels of employees, clients and community contacts.

Please submit resume and cover letter for consideration.


Excellent compensation package.

Level of Language Proficiency


Professional Level


Minimum Education Required

2-year degree

How To Apply

Please forward resume and cover letter to:

Ms. Rita Rene, Area Director