Immigration Services Case Manager

JFS is a 128-year-old non-profit organization providing effective social services to individuals and families of all backgrounds in the Puget Sound region. We help people achieve well-being, health and stability.

We are currently seeking an Immigration Services Case Manager to join our Refugee and Immigration Services team. This full-time (37.5 hours per week) position will be responsible for providing immigration services to refugee and immigrant clients. In collaboration with the Program Manager, the Immigration Services Case Manager will also coordinate workshops related to the immigration process, civic engagement and constitutional legal rights in the United States.  Occasional evening and weekend work is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist eligible individuals to file applications for immigration benefits such as adjustment of status, family reunification, naturalization and other benefits.
• Ensure timely and accurate follow-up throughout the application process, including assisting with USCIS and Consular interviews.
•  Coordinate and conduct outreach to local refugee, asylee and immigrant communities about the availability of low-cost immigration legal services.
• Ensure client understanding of the immigration system and application process.
• Facilitate civic integration education through the coordination of workshops.
• Develop and maintain knowledge of immigration law developments.
• Ensure complete, accurate, and timely documentation and immigration records for each client.
• Support Social Integration Services Staff. Economic Integration Services Staff, Volunteers in the Civic Integration Program.

QUALIFICATIONS:

• Strong understanding of U.S. Immigration law.
• Experience providing immigration legal services to refugees and asylees.
• Undergraduate degree or equivalent experience within the field.
• Department of Justice Accreditation or willingness to obtain Accreditation.
• At least two years of experience in working with refugee and immigrant populations.
• Ability to work independently and accurately, communicate clearly and concisely, and maintain a positive attitude towards all clients, staff and community partners.
• Experience working with people from diverse cultural and economic backgrounds and comfort with non-verbal communication.
• Case management experience strongly preferred.
• Valid Washington Driver’s License and auto insurance as well as consistent access to a privately-owned vehicle.