The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at www.refugees.org.
The Lead Security Officer assumes supervisory responsibilities of Security Officers and assigned duties under the direction of the Program Director. This position has responsibility for the general welfare, safety and security of employee, clients and visitors of the facility. This position reports to the Program Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide supervision and guidance to Security Officer/Guards to carry out their responsibilities seven days a week and successfully handle employee relations, disciplinary action and organizational development issues, and provide resolution under the direction of senior management and Human Resources;
- Adhere to all Safety Procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification and accordance to policy and training;
- Provide active and alert supervision of youth, staff, visitors and monitoring of facility movements inside and around facility perimeter;
- Know the whereabouts of the residents at all time by checking daily census, field slips, daily duty log and resident off-site log;
- Attempt to immediately locate and pick up resident out of program on site or absent without leave (AWOL) in nearby communities;
- Report and communicate all situations and incident with concerned staff;
- Provide supervision of staff and youth during program change or during mass movement of children;
- Check burglar and firearms and in the case of a fire, ensure youth are accounted for in a responsible manner and removed from the area of the fire;
- Follow up on all reports of burglary, vandalism and thefts, special reports and appropriately log documentation;
- Control front door and internal/external access and review the Security Log for any visitors or events scheduled for arrival for the day;
- Document notification and calls throughout the day in the Security Log and submit the log at the end of each shift at the time of relief by another Security Officer or staff member;
- Report any incident involving the security officer and/or staff, family members, resident or visitors immediately to the Program Director;
- Monitor cameras and makes necessary notifications and alert to other departments in a timely and effective manner;
- Report repair and maintenance needs to maintain the physical condition of the facility;
- Conduct authorized searches in accordance with proper protocols;
- Abide by and effectively execute secure detention protocols and procedures;
- Use different approaches to form relationships to meet youths’ individual and group needs and utilize positive interventions and support to increase healthy and pro-social behavior; and
- When interacting with you youth, utilizes Positive interventions and support to increase healthy and pro-social behavior.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).
- Minimum high school diploma or GED required;
- Written and verbal fluency in English and Spanish is required;
- Minimum of 3 years of experience in law enforcement or security work, preferred;
- Supervisory experience is a plus;
- Licensed State of Florida Security Guard preferred;
- Satisfactorily complete a criminal history check, national sex offender registry, FBI check, substance abusing, TB testing and health screening before employment;
- Understanding and working toward agency and department goals and objectives;
- Support a trauma-informed approach and therapeutic learning environment when interacting with youth;
- Support all functions that attain and maintain accreditation and compliance with regulatory agencies;
- Ability to work under pressure and remain calm and composed under stressful situations;
- Ability to work collaborative with staff, residents, service providers and others;
- Ability to evaluate/interpret information and make good and independent judgements or decisions; and
- Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.
- 90 day probationary period
- Satisfactory completion of USCRI’s Orientation and Training;
- Satisfactory completion of the 24 hours and 16 hours State of Florida Security Guard Training Program and maintain training requirements and license annually;
- Satisfactory completion of annual mandatory training; and
- Complete additional training as identified by supervisor, program director or Human Resources.
- Use of manual dexterity, tactile, visual, and audio acuity;
- Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
- Occasional lifting (up to 50 pounds), bending, pulling, and carrying;
- Ability to read, write and converse in English and Spanish;
- Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please submit a resume with cover letter describing your interest and qualifications with your online application.
References will be required at time of the final interview.
No telephone calls please. Position will remain open until filled.
EQUAL EMPLOYMENT OPPORTUNITY
U.S. Committee for Refugees and Immigrants is an equal opportunity employer.