Service Internship Position Description
International Institute of New England
Career Accelerator - Boston
Commonwealth Corps Career Readiness Specialist (IINE Boston)
The mission of the Commonwealth Corps service internship program is to engage Massachusetts residents of all ages and backgrounds in service to strengthen communities, address critical community needs, and increase volunteerism. By taking on a year of service, you can positively impact your community while gaining skills and experience.
The Massachusetts Service Alliance (MSA) is a private, nonprofit agency that oversees the program and supports host site partners and members to find success throughout the program year. The four Commonwealth Corps members with the International Institute of New England (IINE) will serve 10.5 months in a full-time capacity. They will join a corps of members across Massachusetts who share a common desire to put their talents and ideas to use in the service of their communities and the Commonwealth.
The mission of IINE is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. IINE will host two full-time Commonwealth Corps members at our downtown Boston location to serve within our Career Accelerator program. The members will serve as Commonwealth Corps Career Readiness Specialists to ensure immigrants and refugees facing under- and unemployment can access the education, resources and customized service plans needed to achieve successful job training, job placement, or position advancement. Their service will be instrumental in setting up those who are currently economically disadvantaged on the road to financial self-sufficiency.
What You’ll Do:
- Complete a minimum of 1,500 hours of service, serving through June 25, 2022.
- Attend all required Commonwealth Corps trainings and service events held by MSA (minimum of 6 total, post orientation) and the International Institute of New England, including a new member orientation on August 16 & 17, 2021.
- Participate in a minimum of 1 hour of MSA-related activities each week (in person or virtually).
- Provide one-on-one coaching to IINE clients for career readiness, enrolling in a Skills Training program, and learning English.
- Help clients establish, set, and achieve career and education goals, navigate public systems (e.g. finding affordable childcare, using public transportation, and accessing public benefits), and overcome personal barriers to success.
- Assist clients in the preparation of resumes, cover letters, job applications, and interview skills, as well as career advancement activities including accessing Skills Training at IINE, exploring educational opportunities, job searches, and coaching on hard and soft skills for success in the workplace.
- Nurture and enhance positive and trusting relationships with clients by fostering client accountability and effective use of resources. Encourage clients to see their teachers, trainers, volunteers, and interns as resources for achieving self-sufficiency.
- Recruit and train volunteers for workshops.
- Support the development and implementation of remote workshops and career readiness activities.
- Under the guidance of the Education Manager, assist with recruiting and information sessions as needed.
- Assist instructors with student outreach to ensure robust participation in courses (e.g., phoning when a student misses a class to determine reason for absence and plan for decreasing number of absences).
- Create innovative in-class exercises that foster career readiness and support remote learning.
Who You Are:
You must be:
- A Massachusetts resident (see guidelines here) with legal authorization to work in the United States
- 18 years of age at minimum, however we typically have members ranging from 18 – 70+ years old
- Excited to give back to your community and help others
- Interested in developing your skills and gaining new professional experience and knowledge
- Able to balance service internship commitments with personal commitments in a sustainable way
- Able to/interested in serving in a multicultural environment, specifically in relation to refugee and immigrant direct service
- Strong at using interpersonal communication skills, including the ability to listen to individual needs, ask necessary questions, build rapport, and clearly communicate solutions
- Able to practice professionalism, discretion, and maturity in dealing with confidential information
- Ready to express empathy, patience, and open-mindedness to understand disparate needs, barriers, and goals of clients from diverse backgrounds and who are non-native English speakers
- Able to serve within a team-oriented setting
- Desire to learn and grow personally and professionally
- Comfortable with basic computer literacy, including Microsoft Office and internet application
It would also be great if you:
- Speak a language other than English -- multi-lingual candidates encouraged to apply
- Are familiar with populations served by IINE
- Are familiar with issues pertinent to immigrants and refugees
- Have previous experience as a coach or instructor
- Are able to multitask and switch gears quickly
What You’ll Get:
- Stipend of $900 semi-monthly while in service, up to $18,900, minus taxes and withholdings;
- Health insurance (individual coverage only);
- Member assistance program, including unlimited, confidential, 24/7, phone counseling services and up to three free, in-person counseling sessions, plus a lot more;
- Completion award of up to $3,000 upon successful completion of service, minus taxes and withholdings;
- Reimbursement for outside training or professional development opportunities relevant to member’s service and/or goals (Up to $100; Dependent on approval from MSA)
- Additional training and other professional development opportunities;
- Limited reimbursement for travel to Corps-wide MSA-sponsored activities;
- Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to IINE’s policies;
- The opportunity for at least 10 days of planned absences (may include holidays); and
- Opportunity to join with others with a common sense of purpose as part of the Commonwealth Corps.
Please note that receipt of these stipends/benefits may impact an individual’s eligibility for certain public benefits.
Term of Service:
- Position Start Date: August 16, 2021
- Position End Date: June 25, 2022
- Service commitment will average 38-40 hours per week during the following days/times:
- IINE-Boston is open Monday through Friday from 9 a.m. to 5 p.m. Service members will determine their schedules in coordination with their supervisor, so that they serve 38-40 hours per week. Members may be asked to serve during evening hours twice per week, with advance notice, in coordination with their supervisor and assigned service duties
- To apply, submit a cover letter and resume by June 1, 2021 to Hillary Bradburn through the IINE website, iine.org/careers/. IINE encourages applicants to apply as soon as possible and contact Molly April, firstname.lastname@example.org, for more information if necessary.
Accepted members will be required to undergo a criminal history check.
The International Institute of New England will recruit and select persons in all positions to ensure a diverse and inclusive climate without regard to race, religion, sex, sexual orientation, age, veteran status, color, political affiliation, creed, national origin, marital status, or any other status as protected by federal, state, and local laws. The International Institute of New England welcomes applications from individuals with disabilities and will make reasonable accommodations for interviews and for service upon request.